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Account Executive

2 weeks ago

Kallang, Singapore Hashmeta Pte Ltd Full time

Hashmeta is a leading full-service digital marketing agency headquartered in Singapore. We have a friendly, open, and collaborative culture, where everyone is young in mind, and body.

**Who we are looking for**:
Hashmeta is seeking an Account Executive who is key to the smooth running of the Client Services team. It will be your role to build exceptional relationships with the client stakeholders, using your experience and knowledge to ensure that the solutions we build for them are of the highest standard.

Supported by an Account Director, Senior Account Managers, Account Managers, and the wider multidisciplinary team, you will be expected to run the day-to-day management of clients’ campaigns and activations, having regular communication and liaison with clients and brand representatives at all levels.

**What you’ll do**:

- Run the development and delivery of various campaigns and content streams across multiple brands within a retained team structure.
- Ensure deliverables are managed effectively and completed on time, within budget, and in line with strategic objectives and client brief - as the key client and team liaison point.
- Support for KPI reporting for the team e.g. tracking project and account profitability, revenue, etc.
- Use your knowledge and skills to push clients and the team in the most productive direction to deliver.
- Maintain global information for key clients and stakeholders involved in the flow of work.
- Interrogate client briefs, write agency briefs, briefing in and reviewing work before presenting to the client.
- Attend and run client meetings, where appropriate, from statuses to presenting creative work, campaign and activity reporting, and to review and approve creative and technical work.
- Work closely with Account Managers in the identification, development, and implementation of proactive value-adding projects.
- Prepare presentations on a regular basis on the performance of agency initiatives for the brand, interrogating analytics to identify insights and recommendations for future activities.
- Keep abreast of digital industry developments, launches, and client industry competitor activity to keep yourself and the client informed of the latest trends and developments.

**What you’ll need**:

- Fresh Graduate or 2+ years in a client services role with experience of working in an agency environment. Experience in a client-facing role is a must. Proven business and financial acumen.
- Strong client management skills - build strong relationships and adapt style
- Ability to multitask on a number of projects within a program with excellent organizational skills
- Ability to prioritise well and maintain focus. Appreciation of great creative work and the ability to judge accordingly.
- Taking and creating opportunities with clients and across the agency.
- Thrives on taking ownership of projects and delivering best-in-class executions.
- Proactive, taking the initiative - a self-starter and problem solver.
- Previous experience of Google Suite desirable.
- Knowledge of digital technologies, brands, and marketing communications.

This position requires you to be a Relationship person to manage our clients’ portfolios to help them improve their social and web presence. You must be results-driven to exceed clients’ expectations in the arena of social media marketing and word-of-mouth marketing.

As an account executive, you should have solid experience and a proven track record in marketing with a customer service approach. You should have a clear idea of how digital tools add value to the profile of your consumers so that they “click” on your marketing campaigns.

You should be able to contribute to business growth by creating and maintaining long-term client relationships.

**Requirements**:

- Major in Mass Communication/ Advertising/ Marketing or Degree in any discipline propelled by passion
- Good communication & interpersonal skills to be able to work in a team
- Good writing & negotiation skills in English. Additional language is a plus
- Strong organisational and customer service skills
- Social media enthusiast
- An opportunist to seize the latest, trendjacking news

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: $3,000.00 - $3,500.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Professional development
- Promotion to permanent employee
- Work from home

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

COVID-19 considerations:
Reports to office 2 times a week. Wearing of masks when meeting clients.

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- Digital marketing: 1 year (preferred)