Assistant Concierge

2 weeks ago

Singapore GRAND PARK CITY HALL Full time

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

**Responsibilities**:

- To guide the junior Bell Services Staff to ensure the smooth operations of the Concierge Desk with guidance from the Chef Concierge.
- To ensure that guests are provided with efficient and courteous service.
- To maintain and ensure all Bell Services staff follows the Hotel set grooming standard.
- To ensure work areas are clean and in proper order.
- To have a thorough knowledge of hotel products and services.
- To be knowledgeable on local places of interest, commercial centers, restaurants, convention cultural activities, airlines and other services.
- To maintain a control movement sheet to record daily activities and follow-ups.
- To identify potential vendor services for the Hotel and guests.
- To ensure that guests receive the most cordial attention whenever they approach the desk for information or any other services.
- To conduct training classes for the Bell Services staff.
- To maintain effective communications with guests and colleagues.
- Any other suitable task as and when assigned by the Chef Concierge.

**Job Requirements**
- At least 3 years concierge or bell services experience.
- Good physical condition to assist in carrying heavy luggage when required.
- Possess good communications and interpersonal skills

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