Client Services Manager

6 days ago

Singapore GLOBAL FINANCIAL CONSULTANTS PTE. LTD. Full time

Global Financial Consultants (GFC) is one of Singapore’s most venerable and longest established wealth management and financial advisory businesses. Based in the heart of the financial district of Singapore, GFC is focused on providing a tailored and client-centric approach to help safeguard our clients’ financial future whilst guiding them on the path to achieve their personal financial goals and objectives. Our MAS regulated Financial Advisors pride themselves on providing professional and unbiased financial advice that helps our clients create and protect their wealth.

Due to our consistent expansion of business, we are keen to hire a new Client Services Manager to join our team. This is mainly an administrative role that will require a proficient and enthusiastic individual. You will be working alongside our Financial Advisors to provide support in the day-to-day tasks of Financial Planning and to liaise with clients. In return, we can offer you unparalleled career path potential, valuable training and experience in the world of financial services in a lively professional working environment.

**Why GFC?**:

- Training & Support Provided - We ensure that you’re given opportunities to succeed
- Career Advancement Opportunities
- Quarterly Team-Building Initiatives
- Close-Knit Environment
- Opportunity to work with a diverse team

**Job **Responsibilities**:

- Preparing client review pack and providers documents and others
- Preparing new business sign up pack
- Preparing statement of advice for existing clients / prospects
- Preparing Pension sign up pack
- Book review meeting for existing clients
- Process client new business or top-up to send over to providers for processing
- Check Advisers calendar daily to make sure there are meeting rooms being booked
- Scan in all confirmation/correspondence letters from providers to clients folder
- Chase providers for new business on the pipeline for the respective Advisers you are working for
- Submission of monthly spreadsheets to ensure maintainance of client details/status in CRM system
- Any other general administrative work and other various ad hoc duties

**Job Requirements**:

- 2+ years of industry-related financial para-planner/client services manager experience preferred
- Proficient in English both verbal and written
- Preferred to have CMFAS papers done
- Comfortable with speaking to clients
- IT Savvy
- Detailed and meticulous
- Good time management
- Excellent communication and interpersonal management skills
- Independent and self-motivated
- Responsible individual with a positive mindset
- Dynamic, proficient and result driven personality
- Ability to prioritise and manage own workload without supervision

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