Enforcement Analyst, News, Trust and Safety

1 week ago

Singapore Google Full time

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:

- Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, a related discipline, or equivalent practical experience.
- 4 years of experience in web-research, online advertising, fraud detection, or similar.
- 2 years of experience in data analysis and in SQL or Python.
- Ability to work on a rotating basis, including weekend coverage, as needed.

Preferred qualifications:

- Experience working with analytical tools andor data analysis (e.g., SQL, Python, dashboards).
- Experience leading cross-functional projects across organizational boundaries.
- Experience with enforcement processes.
- Ability to review or be exposed to sensitive or violative content as part of core role.
- Excellent written and verbal communication skills to clearly communicate technical concepts with multiple cross-regional and cross-functional stakeholders.
- Passion for developing detailed operational processes from scratch.

**About the job**:
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

The News team within Trust & Safety (T&S) Search is recruiting enthusiastic, web-savvy individuals to work with cutting-edge technologies in order to keep users safe and improve the quality of Google News results. As part of this team, you will develop and manage cross-functional relationships with Engineering, Product, Legal, and Operations teams in a multifaceted effort to improve our processes for identifying and resolving policy and quality issues on Search.

On this team, you'll be a big picture thinking and strategic leader responsible for the execution of complex projects with a diverse group of stakeholders. You'll be proactive, motivated, organized, responsible, innovative, and thrive in a fast paced environment. You will be responsible to analyze market trends, set forward-looking strategy, and implement scaled solutions to solve user safety and quality issues, to ensure a high-quality user experience across Search products.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

**Responsibilities**:

- Initiate and lead projects to protect Google News users from abuse, inappropriate content, and fraud through investigation, prevention, and removal of quality issues. Develop insights and recommendations to enable effective and systematic solutions.
- Troubleshoot issues and product vulnerabilities to implement large-scale quality improvements. Analyze and identify new abuse trends.
- Conduct complex and actionable data analyses as well as identify new signals to improve search quality; drive the utilization of these signals to completion.
- Own and enhance operational workflows for T&S News enforcement workflows. Identify automation and efficiency opportunities independently.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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