Enforcement Detection Analyst, Trust and Safety

3 days ago

Singapore YouTube Full time

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa

**Minimum qualifications**:

- Bachelor's degree in Engineering, Computer Science, Mathematics, Statistics, a related technical field, or equivalent practical experience
- 2 years of experience working with machine learning, programming (e.g., Python, Java), database querying (e.g. SQL), and statistics
- Experience creating metrics to measure performance of models, building dashboards, and reporting

**Preferred qualifications**:

- Master's degree in Engineering, Computer Science, Mathematics, Statistics, related technical field, or equivalent practical experience
- Experience going above and beyond to make operational improvements and solve difficult problems
- Experience or interest in content policy and/or anti-abuse operations at scale, including machine learning
- Ability to work with a variety of stakeholders to gather requirements, explain models, and iterate to make improvements
- Excellent problem-solving skills
- Excellent written and verbal communication skills

**About the job**:
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world

As an Enforcement Detection Analyst on the YouTube Trust and Safety team, you will ensure that we effectively identify and remove disruptive content and users as quickly as possible. In this role, you may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines
- This role will require on-call work at weekends and holidays on a rotational basis

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together

**Responsibilities**:

- Develop and implement strategies and methods to enforce YouTube content policies at scale across entities
- Deliver improvements to our performance metrics based on understanding of drivers of operations. Leverage SQL and programming skills to ensure that solutions fit within the current complex product and backend infrastructures
- Work closely with Policy and Operations teams to understand the ever-changing policy enforcement landscape, and with engineering teams to develop and test features that address operational needs
- Provide rapid incident response for abuse problems, operating with mínimal guidance. Analyze and draw conclusions on root-causes, and define and implement mitigation steps
- Understand the abuse landscape. Cover key vectors including insights towards drivers/intention of the abuse (i.e. why), methods to acquire accounts, gaps in enforcement (i.e. how), etc

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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