
Customer Service Executive
5 days ago
We are a Singapore-based children merchandise company looking for a highly motivated Customer Service Executive to join our team
**Job Highlights**:
- Opportunity for Growth
- Fun working environment
- 5 working days (9am to 6pm)
**Roles & Responsibilities**:
- Provide quality customer service to customers via telephone, online chats or messaging.
- Respond and follow up promptly to customer enquiries and feedback on our products and services
- Able to manage emotion well and cope with customers's demanding requests.
- Preparing and entering client’s PO/SO into the systems and coordinate in deliveries, creation of DO for deliveries.
- Filing of customers DO and SO.
- Able to work closely with the team and provide support when necessary.
- Ability to multi task and take on additional tasks/roles.
- Other ad hoc duties as assigned by Supervisors
**Requirements**:
- Minimum Diploma or equivalent qualifications
- Preferably Junior Executive specialized in Customer Service or equivalent.
- At least 1 to 2 years of customer service experience. However, fresh graduates may apply.
- Possess good communication and interpersonal skills
- Pleasant disposition and well-groomed.
- Proficiency in English.
- PC Literate; Proficiency in Microsoft EXCEL.
- A good team player and willing to contribute to team effort to accomplish related results and performance.
- Shortlisted applicants will be notified.
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