Executive / Senior Executive, Ntu Shared Services

5 days ago

Singapore Nanyang Technological University Full time

The HR Officer will offer dedicated support to the HR operations of a number of Schools/Research Centers/Departments and is responsible for the processing all Recruitment (Research staff) transactions within the stipulated Service Level Agreements (SLAs).

The Executive/ Senior Executive, Research Staff Recruitment is responsible for the following:
Service Delivery
- Advertise vacancies based on prescribed requirements
- Conduct pre-screening of applicants based on defined criteria
- Prepare necessary documentations for new hires
- Update Human Resource Information - Workday accurately
- Work with the stakeholders to follow up closely on Probation and Confirmation

Service Excellence
- Strive to meet Service Level Agreement (SLA) for HR services delivered by the HR Shared Services team, ensuring that customer needs and expectations are met (within resource constraints).
- Work with HR Cluster Supervisor to contribute ideas and feedback in streamlining HR processes on areas of process improvements and standardizations.

Relationship Management/Customer Relations
- Cooperate and build positive working relationships with peers to form strong teams.
- Escalate and follow up to ensure closure on issues arising from HR activities.
- Build strong working relationships by understanding the working culture and dynamics of each local unit.

Others
- Undertake initiatives/projects across HR Shared Services team
- Assist to review areas in SOP and improve the processes to improve efficiency and effectiveness of work
- Guide junior staff on the HR processes and procedures
- Handle enquires related to HR service delivery
- Participate in HRIS enhancement testing

**Requirements**:

- Diploma in Business administration, Human Resources, Social Sciences, or a related discipline with 4 years of experience
- Degree in Business administration, Human Resources, Social Sciences, or a related discipline with 2 years of experience
- Good knowledge of general HR or HR transactional work
- Preferably University Degree or equivalent in a related discipline
- At least 2 years of relevant working experience, preferably in Human Resource
- Able to handle high volume of transactional works
- Good understanding of common HR practices and Employment related legislation
- Strong organizational and time management skills
- Possess good interpersonal and communication skills
- Proficient in WorkDay HCM is an advantage

Hiring Institution: NTU

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