Regional Operations Lead

4 days ago

Singapore JLL Full time

JLL supports the Whole You, personally and professionally.

Regional Operations Lead
Work Dynamics

**What this job involves**:
**Summary**:
- Deliver outstanding service both to clients and internally by leading, monitoring, and managing FM operations on Client account in APAC, with a focus on financial and team management/development, reporting, compliance, operations, service contracts, risk. Be the primary point of contact for client leadership team in the region. Drive execution of Human Experience and Operational Efficiencies in alignment with client expectations and JLL objectives and commitments on the account. Develop and maintain outstanding relationships with client stakeholders. Work in close collaboration with other services providers (CBRE) to ensure integration cross functionally and seamless delivery of JLL services to client in the region.

**Countries**: APAC - India, Taiwan, Japan, Hong Kong, Singapore, Australia, South Korea, Philippines, Srilanka, Bangladesh.

Service Delivery
Ensure a strategic business plan for the delivery of the services across all client portfolios and be responsible for the delivery of that plan as required.
Drive a service excellence culture within the delivery and operational management teams.
Drive the human experience programme across Client in the region ensuring our site teams are passionate about delivering a great experience on a daily basis.
Ensure compliance with all client contracts, meeting or exceeding Key Performance Indicators (KPIs) and any Joint Business Plan.
Ensure the processes and procedures within the account are monitored and updated. Continually review processes and procedures across the accounts for best practises and consistency
Work with client teams to create an environment that drives continuous improvement and innovation.
Ensure all contractual and ad-hoc reports are delivered on time.
Ensure all accounts manage and that contractor staff at all times meet the standards and expectations of the Client and JLL.
Control and management to ensure contractors and their staff are on/off boarded and inducted appropriately and that all permitting and working requirements are adhered to.
Monitor Planned Preventive Maintenance plan in conjunction with local laws, regulations, and standards. Regularly engage with JLL’s EOS team to ensure that schedules are compliant as per the above.
Ensure client specific BCP for JLL is up to date and implemented; awareness and participation as required in any planned or unplanned building.
Ensure all safety procedures, including Crisis Management and Emergency Procedures, are implemented, and maintained at all times.
Support the Moves, Adds and Changes (MAC) team to ensure that space planning and churn activities are undertaken as per the contractual obligations.
Implementation of Critical Environment Management in Client
Support Future of Work in coordination with Client and share best practices with Client from other Clients as applicable.
Engage with integrator CBRE Global for the best practise from other regions and implement in APAC as applicable.
Collaborate with integrator CBRE to share the next level of FM data analytics (life cycle cost planning, benchmarking).
Align with CBRE on all the global playbooks as applicable.
Program manages new initiatives and global processes across APAC.
Support Client on the ‘Return to Office’ (RTO) program.

Financial Management
Oversight across the Client portfolio for the delivery and expenditure of the supply chain and accountable of the quality of services delivered
Participate and set the budgets for the delivery of services and ensure compliance to those budgets.
Participate in regular forecasting and accrual activities.
Ensure all financial reports are accurate and timely as per the agreed timeline set out under the agreement.
Ensure costs are managed within Client approved budgets.
Ensure the supply chain is paid as per payment terms within the individual agreements
Glide path savings to be considered as per contractuals.
Collaboration with APAC and Global Finance team for financial reports.
Ensure Zero ATF (After the Fact) PO and Zero Invoice Aging.
Managing JLL transition to Principal contract as agreed with Client in the future.

Human Resource Management
Build and maintain a high performing and efficient team by identifying and promoting top talent.
Be responsible for monitoring and managing the MyPerformance of the staff. Ensure each member of staff within the team has a personal development plan and it is reviewed as per firm’s policies and timelines
Be responsible for the structure of the team and manage any recruitment or performance management issues in-line with JLL processes and procedures
Ensure robust succession planning for all critical roles in the region
Engage in the remuneration process at required intervals as dictated by the JLL business and within Client approved budget
Establish Rewards and Recognition for JLL team and its support sta

  • Regional Operations Coordinator

    7 days ago

    Singapore NUHS Regional Health Services Office Full time

    **Job Summary**As a Regional Operations Coordinator for the Community Wellness Initiative at NUHS Regional Health Services Office, you will play a vital role in supporting the regional community operations in promoting healthy lifestyles.

  • Regional Operations Manager, Asia Pacific

    23 hours ago

    Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full time

    This job responsibility of the role includes to oversee the vessel movements, crew changes, QHSE, procurement, agency, documentation, and statutory compliance and accountable for the day-to-day operations of the vessels under the control of the APAC regional office. **Operations** - Conduct regular vessel visits. - Manage and maintain effective employee...

  • Regional Medical Operation Lead

    23 hours ago

    Singapore ZUELLIG PHARMA HOLDINGS PTE. LIMITED Full time

    **Responsibilities**: - Lead the Medical Affairs Operations Office and communicate key milestones to the Vice President of Medical Affairs. - Review project plans with Regional Therapeutic Area Lead Team and Country Medical Affairs Teams regularly. Facilitate development of strategic and aligned medical affairs plans. - Monitor key milestones within plans...

  • Regional Education Director

    2 weeks ago

    Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time

    Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating...

  • Regional Business Operations Lead

    1 week ago

    Singapore COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD. Full time

    **Role: Regional Business Operations Lead** **Geographic Coverage: ASEAN & Greater China** **Location: Singapore **About Cognizant** **Summary of Role** The Regional Business Operations Lead is a critical role in supporting the regional Market Unit (MU) Head and the Global Growth Market (GGM) COO to rigorously manage business performance, enabling the MU...

  • Regional Sales Specialist

    1 week ago

    Singapore MICROSOFT REGIONAL SALES PTE. LTD. Full time

    Company OverviewMICROSOFT REGIONAL SALES PTE. LTD. is a leading provider of innovative solutions to empower every person and organization on the planet to achieve more. Our mission is to drive transformational sales growth by revolutionizing the way we sell our services. We are seeking professional sellers who are innovative thinkers with informal leadership...

  • IT Regional Operations Lead

    1 week ago

    Singapore COFCO INTERNATIONAL SINGAPORE PTE. LTD. Full time

    **Overview** This role will take responsibility ensuring the smooth running of IT Infrastructure, Operations and Security and ensuring users get maximum benefits from stablished Global Standards while providing 2nd Line Infrastructure. The person will take responsibility for APAC Region standards and KPI keeping that under control and aligning with the...

  • Regional Lead

    23 hours ago

    Singapore GXS BANK PTE. LTD. Full time

    The role will need to have effective relationships with regional leadership to support the delivery of regional cyber & security goals and operate an effective security risk management regime against an agreed security risk mitigation strategy. The program lead will support the execution of cyber and security operations programs/projects across the region....

  • HR Operations/askhr Regional Lead

    2 weeks ago

    Singapore FMC Switzerland II GmbH -Manila ROHQ Full time

    At FMC, our employees are guided by our purpose: Innovation for Agriculture, Solutions for the Planet. We provide farmers innovative solutions that increase the productivity and resilience of their land. From our industry-leading pipeline to novel biologicals and precision technologies, we are passionate about the power of science to solve agriculture’s...

  • Regional Network Operations Lead

    3 weeks ago

    Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesJob descriptionA problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to...

  • Regional Financial Expert

    2 days ago

    Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time

    Job OverviewThe CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. seeks a highly skilled Finance Manager to oversee the regional financial management system, asset and fund management, taxation and audit, financial planning, and financial reporting.Key Responsibilities:System Development: Design and implement the regional financial management system, develop and...

  • Regional Operations Lead

    5 days ago

    Singapore HOGARTH WORLDWIDE PTE. LIMITED Full time

    Roles & ResponsibilitiesThe RoleThe Operations Lead manages large engagements and is responsible for overall satisfaction, quality of service, and on-time, on-budget completion of deliverables across the client's portfolio. They manage a team of project managers, client services and other internal/external stakeholders in a highly matrixed environment. They...

  • Regional Operations Excellence and Lean Operations Strategy Lead

    7 days ago

    Singapore FLINTEX CONSULTING PTE. LTD. Full time

    Regional Operations Excellence and Lean Operations Strategy LeadThe Regional Operations Excellence and Lean Operations Strategy Lead is a key role within FLINTEX CONSULTING PTE. LTD. responsible for defining and implementing an APAC-wide LOS strategy that aligns with the global operations excellence roadmap.This role will drive continuous improvement...

  • Regional Finance Manager

    5 days ago

    Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities1. System Development and Financial GovernanceLead the design and implementation of the regional financial management system, aligning with group strategies and regulatory standards. Develop, standardize, and continuously refine financial management processes and foundational policies to enhance transparency and...

  • Regional Safety Officer

    4 days ago

    Singapore REGIONAL INVESTIGATION AND SECURITY SERVICES PTE. LTD. Full time

    Job SummaryWe are seeking a seasoned Security Operations Executive to join our team at REGIONAL INVESTIGATION AND SECURITY SERVICES PTE. LTD.The ideal candidate will have a proven track record of delivering high-quality security services, with a strong focus on leadership, strategy, and customer satisfaction.Key Responsibilities:Develop and execute...

  • Regional Marketing Operations Lead

    2 weeks ago

    Singapore ROADGET BUSINESS PTE. LTD. Full time

    1. Observe the latest developments and trends in e-commerce industry and formulate Market/brand operation strategies for specific regions/countries, including but not limited to Growth strategy, Market Assessment, “Go-to-market” strategy, operating model, etc. 2. Conduct industry research, create insights on leading companies, and in-depth analysis on...

  • Regional Qualitative Lead

    2 weeks ago

    Singapore METRIXLAB SINGAPORE PTE. LTD. Full time

    **Responsibilities**: - A Qualitative lead designs and delivers qualitative research studies. He/she is expected to: - Actively work with Client Directors to develop the qualitative business in the region, with support of the regional qualitative team. - Work closely with Client Directors to further build client relationships and maintain/grow accounts....

  • Regional Business Operations Lead

    4 days ago

    Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. Regional Business Operations Lead Position Overview We are seeking an experienced and dynamic Senior Director of Account Business Operations to join our team, focusing on driving strategic initiatives and managing a high-performing, multi-functional team providing facilities management services for...

  • Regional Aftermarket Lead

    7 days ago

    Singapore QUESS SINGAPORE Full time

    We are seeking a highly skilled Regional Aftermarket Lead to join our team at Quess Singapore.The company has a strong presence in over 18 countries across India, ASEAN, South Asia, etc., specializing in Analytical & Measuring Instruments and Medical Systems.The individual in this role will be accountable for leading the aftermarkets department, responsible...

  • Regional Operations Manager

    2 weeks ago

    Singapore PLAYPARK PTE. LTD. Full time

    The overall objective of this position is to assist and support the Regional Projects Director in his/her daily agenda in expanding the product portfolio towards achieving operational and business targets. A significant part of this role will be to lead and coordinate key projects and product launches. **Responsibilities**: To support the Regional Projects...