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Intern-professional (Operations Excellence)

2 weeks ago

Changi, Singapore FedEx Express APAC Full time

**Operations Specialist - Intern**

At FedEx, we keep the world connected in good times, and during periods of great need as evidenced in the past year. We are helping the world move forward. You will be part of a learning and agile organization that constantly explore innovative ways to add value. You will be part of a dynamic team that respect and support each other, and work effectively together to achieve success and results that are consistent with our Purple promise to make every FedEx experience outstanding.

We are looking for **Intern** (3 months) for **Operations Specialist** (based in Singapore)

Working location: 90 ALPS Avenue, Singapore S498746

**Job Descriptions**:
This is part of the FedEx Future Leaders Internship Program (FLIP) to provide practical experience and development of specific knowledge and technical skills aimed for students from higher educational institution.
- To perform data analysis on productivity and service information, analyze and recommend service recovery/improvement plans to meet and exceed service standards
- To be a team player in operation team to drive process and service improvement with strong and effective communication skill, addressing any upcoming operational issue proactively and progressively with the related stakeholder
- To develop performance reports and dashboards leveraging on Power BI to enhance Operations performance
- To propose innovative solution and process improvement to achieve operations excellence by using LEAN, AGILE and Design Thinking concept
- To assist in developing tools to enhance Operations performance using Robotic Process Automation (RPA)

**Requirement**:

- Current student of Universities based in Singapore
- Preferably field of study: Data Analytic, Industrial Engineering, Logistics & Supply Chain Management
- Practical experience on MS Excel and PowerPoint
- Practical experience on Power BI or Tableau
- Practical experience on Data SQL
- Intermediate programming knowledge (optional)

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

**What can you expect as a FedEx team member?**:

- _ Career Mobility and Development_: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- _ Total Compensation and Benefits Package_: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.