Assistant Operations Manager

1 week ago


Singapore SULDAN (ASIA) RESOURCES Full time

**Job Description: Assistant Operations Manager**

**Overview**:
The Assistant Operations Manager will play a crucial role in managing the daily operations of a chain of three eateries in Singapore. This person will assist in ensuring efficient, smooth, and high-quality service while supporting the operations manager in implementing strategies to enhance customer experience, streamline processes, and boost profitability.

**Key Responsibilities**:
1. **Oversee Daily Operations**: Supervise restaurant staff, monitor service quality, and maintain operational standards across locations.

2. **Inventory and Stock Management**: Coordinate inventory orders, monitor stock levels, and manage supplier relationships to ensure smooth operations.

3. **Staff Supervision and Training**: Assist in recruiting, training, and scheduling staff, ensuring they adhere to operational and service standards.

4. **Customer Service Excellence**: Handle customer inquiries and complaints, ensuring a positive guest experience.

5. **Compliance and Safety**: Ensure health, safety, and food hygiene standards are maintained in all locations.

6. **Sales and Performance Reporting**: Track sales, monitor performance metrics, and prepare reports for management to identify areas for improvement.

**Requirements**:
1. **Experience**: At least 2 years of experience in restaurant operations, preferably in a supervisory role.

2. **Skills**: Strong organizational skills, good attention to detail, and the ability to multitask effectively.

3. **Leadership**: Proven leadership and team management abilities; able to motivate and guide a team.

4. **Customer Focus**: Excellent communication and problem-solving skills with a customer-first mindset.

5. **Knowledge**: Familiar with health, safety, and food hygiene standards in Singapore.

6. **Flexibility**: Able to work shifts, weekends, and public holidays as needed.

This role offers an opportunity for growth and development within the company as we expand our footprint in Singapore.



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