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F&b Boutique Supervisor

3 weeks ago

Singapore Birds of Paradise Full time

The Boutique Supervisor is a customer-facing role at Birds of Paradise Gelato Boutique that manages the team of service crew and the boutique environment with the goal of delivering delightful experiences to every customer, according to company’s standards.

**Responsibilities**
- Manage your assigned boutique, ensuring operations are running smoothly according to SOP every day
- Lead a best-in-class service that takes care of every customers’ experience through every touchpoint
- Manage, train and inspire the service crew in delivering a best-in-class service
- Ensure compliance with company standards, standard operating procedures, and governing regulations

**Requirements**:

- Diploma or higher
- Proficient with Microsoft Office (excel, word) and Google Suites (google doc, google sheet)
- Shift work (5-day work week, including weekends & most Public Holidays)
- Minimum 2 years of relevant work experience (preferred)
- Basic Food & Hygiene Certificate (can be attained prior to the job)

**We are looking for someone with**
- a heart of service
- strong work ethic
- high level of integrity and professionalism
- warm & positive communicative skills
- an ambassador who believes in and embodies our brand vision, mission and values

**About us**

At Birds of Paradise Gelato Boutique, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.

VISION

To make the world a better place

MISSION

Delight our customers

Nurture our staff

Contribute to the community

**About Birds of Paradise**:
We delight in creating gelato of the finest quality, inspired by the botanical flavours of nature.
At Birds of Paradise Gelato Boutique, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.
Vision: To make the world a better place
Mission: Delight our customers, Nurture our staff, Contribute to community
Workplace: Across Singapore (East & Central)

Pay: $2500 - $3500 / month

**Benefits**:

- Employee discount
- Health insurance
- Life insurance

Job types: Full-time

Education: High school degree

Work location: On-site
- Health insurance