Manager, Client Success
5 days ago
**About the role:
**What you will do**:
- Collaborate with Sales leadership on how to effectively introduce Gartner products to prospective clients to increase likelihood of engaging and purchasing a license.
- Partner with our Global Product and Research & Advisory teams to ensure we are showcasing the latest assets, products and resources to our prospects.
- Coach, train, and develop individuals to achieve goals (i.e., calls per day, call quality and close/pipeline advancement rates)
- Create tailored development plans to further associates’ career within the organization.
- Build continuous improvement strategies that align with team, client, and organizational priorities.
- Build highly effective teams by recruiting, interviewing, and assessing talent for the organization.
**What you will need**:
- 3+ years relevant professional experience leading and/or mentoring others
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, influencing, and change management skills
- Bachelor’s degree preferred
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