
Sales Manager
2 days ago
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.
The Sales Manager is responsible for the identification of potential new business opportunities and pipelines for the business with Ninja Van merchants. He/she will lead the sales team to develop strategies to qualify these opportunities to increase growth and revenue for the organisation.
He/She will also be responsible to ensure the account management and retention of the accounts closed.
**Responsibilities**:
- ** New Business Acquisition**:
- Identify market sectors and help to penetrate into new opportunities
- Achieve and deliver annual sales revenue target
- Engage in sales discussions and negotiations to understand and address customers needs and provide solutions which enhance offerings and competitiveness
- Review and oversee sales proposals, pricing, contracts and tender documents
- Assist in developing service prices and cost structure approaches to close deals
- Oversee the preparation and development of updated presentation decks for new acquisition
- Collaborate with internal operations teams to ensure required resources and operational support and service are available
- **
Account Management**:
- Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
- Identify ways to increase sales revenue / wallet shares with existing accounts
- Work with internal stakeholders to ensure the interests of the clients are met
- **
Developing Others**:
- Cascade goals for the team in line with the company's targets.
- Hire, develop and coach team members to promote their motivation and optimal performance
- Review sales performance results and identify strategies of team to enhance sales outcomes
**Requirements**:
- 3 - 5 years experience in a business development client-facing role, experienced in sales negotiation and pricing strategies
- Able to strategize and come up with short term and long term sales strategies and tactics to facilitate and enable the sales team to close more deals.
- Strong communication and internal stakeholder management skills
- Manage enquiries and complaints with tact and professionalism
- Resourceful critical thinker to resolve challenges from daily operations
- Good team player with ability to interact with all levels
- Self-motivated, proactive and results oriented.
- Analytical and strong problem-solving skills
- Proficiency in Microsoft Office suite
- Experience leading and closing large, strategic deals
- Able to manage multiple deals in the sales pipeline end-to-end
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