Salesforce Enterprise Architect

**Salesforce Enterprise Architect
**Key Responsibilities**
- **Enterprise Architecture Development**: Define and maintain the enterprise architecture strategy, focusing on aligning business needs with the best-fit technology solutions, particularly around Salesforce CRM and related platforms.
- **Salesforce Architecture & Design**: Lead the architecture, design, and deployment of Salesforce solutions (Salesforce CRM, Salesforce 1), ensuring scalability, security, and optimal performance. Guide the implementation of best practices for Salesforce development and integrations.
- **Technical Leadership**: Collaborate with business and technical teams to deliver end-to-end solutions. Provide architectural oversight and hands-on technical leadership in Salesforce, Oracle Finance, and ServiceNow implementations.
- **Platform Optimization**: Oversee the optimization and customization of Salesforce CRM and Salesforce 1, identifying opportunities to improve functionality and user experience. Leverage Slack as a collaboration tool integrated within Salesforce.
- **Cross-functional Collaboration**: Work closely with IT, finance, and other business units to gather requirements, define solutions, and drive system integrations that meet organizational objectives.
- **Change Management**: Lead change management initiatives related to the adoption and implementation of Salesforce and integration platforms, including training and support for key stakeholders.
- **Continuous Innovation**: Stay current with industry trends and emerging technologies in Salesforce, Oracle, ServiceNow, Slack, and Workato to recommend innovative solutions that drive digital transformation.
- **Documentation & Standards**: Develop and maintain architecture documentation, integration standards, and best practices to ensure consistency and efficiency in technology delivery.

**Qualifications**
- **Education**: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Master’s degree or equivalent certification in enterprise architecture is a plus.

**Experience**:

- 10+ years of experience in enterprise architecture with a focus on Salesforce platforms, integrations, and multi-cloud environments.
- Extensive experience architecting and implementing Salesforce CRM and Salesforce 1 solutions.
- Proven experience integrating Salesforce with enterprise platforms such as Oracle Finance Cloud, ServiceNow, and Slack.
- Strong expertise in integration platforms such as Workato, MuleSoft, or similar tools.

**Technical Skills**:

- Expertise in Salesforce architecture, customization, and integration methodologies (API, web services, middleware).
- Proficient in Oracle Finance Cloud and ServiceNow platform integration.
- Knowledge of Workato and Slack for automation and collaboration enhancements.
- Experience with data modelling, data governance, and system security best practices.
- Familiarity with cloud infrastructure and hybrid cloud integration.
- Experience with data analytics and reporting tools, including Tableau or Einstein Analytics.
- Must have experience with Salesforce technologies, and ideally has architecture experience on a larger technical stack - i.e. snowflake, AWS, data management, etc.

**Leadership & Collaboration**:

- Proven ability to lead technical teams and collaborate with cross-functional business units.
- Strong communication and presentation skills, with the ability to influence senior leadership and non-technical stakeholders.Experience with Agile or hybrid project management methodologies.

UEN: 201304702D
EAs: 14S7084 / R1109143