Technical Architect, Mulesoft

**Job Category **:Customer Success Group

**Job Details**:
We currently have open opportunities for Technical Architects to join our MuleSoft, Professional Services team based in Singapore

MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Technical Architect in our Services team, you will have the opportunity to enable our customers to understand and employ MuleSoft technology whilst making an impact in a fast-paced and growing organisation.

**What you’ll achieve**:
**First 3 - 6 months**
- Participation in MuleSoft Technical Product and Consulting Services training, methodology, and enablement.
- Participation in field activities with clients by shadowing experienced architects and practicing enablement gained from training.
- As you learn the foundations, you'll complete Mulesoft implementations for customers and embark on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches.
- Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies;
- Begin mentorship and guidance of junior Services team members and help continue to build and grow our services organization

**6 - 12 months**:

- Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle.
- Evangelize frameworks, project deliverable's, standard processes/policies and implementations to internal collaboration networks and IP sharing.
- Seek opportunities to expand MuleSoft's footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties.
- Identify ongoing risks and potential challenges throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet our customer needs.
- Find opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to gain greater value out of the Mulesoft platform.
- Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design

**What is needed to be successful in this role**:

- Proficiency in English and either Chinese, Mandarin, Bahasa Indonesian, Bahasa Melayu or Thai
- Experience leading integration teams and architecture solutions
- Confirmed experience architecting services integrations with MuleSoft or other integration solutions e.g. IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic etc.
- Experience with API Management solutions
- Expertise in designing public and private enterprise secure services using RAML and/or REST based APIs
- Knowledge of Open Source architectures and/or past contributions to open source projects
- Knowledge of Enterprise Architecture frameworks such as TOGAF
- Leading and architecting for multiple technical integration project SDLCs end-to-end
- Sound understanding of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards
- Demonstrable ability to optimally architect solutions within a diverse technical team of clients, SIs, contractors, and internal teams
- Experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements
- Expertise in architecting, implementing, and supporting enterprise-grade technical solutions while evangelizing integration methodologies and supporting business case justification to C-level executives
- Experience driving technical workshops with technical and business clients to derive valuable services and implementations
- Ability to travel (varies depending on customer needs, focused within Region)

**Accommodations**:
At Salesforce, we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
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**Accommodations**:
**Posting Statement**:
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefit