Learning and Operations Executive

11 hours ago


Singapore RAFFLES SKILLS LAB INTERNATIONAL TRAINING CENTRE PTE. LTD. Full time

The **Learning and Operations Executive **oversees the role of Learning Support Officers and assists the Learning and Operations Manager to manage the organisation’s learning products and services, and, operational processes with SkillsFuture Singapore, Committee for Private Education and other governing agencies of the organisation.

He/She assists to
- manage resources and oversee the administration and execution of products and services on both online (i.e. Skilleto, Training Partners' Gateway) and offline management systems
- manage and monitor the performance of products and services, and identify opportunities for improvement
- conduct ongoing assessments of products and services, considering take-up rates, learning delivery and participant feedback
- manage vendors and the personnel involved in learning delivery, including adjunct professionals
- implement and maintain processes which drive operational excellence
- are collaborative and adept at managing stakeholder relationships and developing a positive team dynamic
- possess strong communication skills, and are an enabler to motivate and empathise with team members while enforcing high standards of service in the organisation
- have robust operational intelligence and are astute at identifying performance issues

**Minimum Qualification Requirements**
- Polytechnic Diploma holders (in any field)


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