Manager, Commercial Renewals

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you
- Manager, Commercial Renewals Job Description

The Manager, Commercial Renewals is responsible for the management and development of a team tasked with ensuring the successful renewal of our existing customers. within the Asia Pacific & Japan. The Manager monitors, measures and forecasts the progress of the team against targets and is involved in setting team and individual targets and performance goals.

Essential Functions-
- Develop and execute a plan to engage, manage and renew Forcepoint’s customer base.-
- Provide leadership, focusing on monitoring activity, the highest levels of performance and customer satisfaction-
- People management experience - insides sales reps - (2-3 years)-
- Manager with the capabilities to coach and mentor the team ensuring their on-going development-
- Management of renewal APJ Business in Forcepoint technology space-
- Experience with managing sales process vendor thru Channel led transactions-
- Be commercially aware of key industry developments and market trends-
- Act as a key contributor within the APAC Sales Management Team-
- Act as an escalation point for Forcepoint customers and accept inbound and perform outbound telephone calls from / to end users and reseller partners to maintain customer satisfaction and progress sales opportunities-
- Use a consultative approach with end users and reseller partners, provide timely follow-up, closure and tracking of all identified opportunities-
- Provide weekly business pipeline reports / forecasts for all business developed and closed by your team to the Global Renewal VP Facilitate the sales process by providing and/or coordinating pre-qualification of leads to identify needs and solution fit and forward leads to Reps as appropriate-
- Help the planning and implementation of focused sales campaigns, ensuring effective and timely performance-
- Work closely with revenue operations and administration-
- Work closely with sales resources, SE, Channel, Solutions Sales Specialists and Executives as required.-
- Perform other duties and projects as assigned- Education and Experience-
- University degree is highly desirable however equivalent professional experience will also be accepted-
- Extensive proven IT sales experience, Cybersecurity a plus-
- Comprehensive experience of related management or supervisory experience in a high-tech company, must have management experience-
- Proven track record in motivating and appraising staff and building and retaining teams-
- A successful track record in delivering to defined revenue / margin targets-
- Knowledge of sales methodologies such as SPIN, TAS etcSoft Skills-
- Self-driven, results-orientated with a positive outlook and a clear focus on high quality and business profit-
- A natural forward planner who critically assesses own performance-
- Keen for new experience, responsibility, and accountability-
- Able to work with others and be a team player-
- Demonstrable excellent communication skills-
- Able to demonstrate success and experience in a sales environment-
- Able to work with minimum supervision on routine sales tasks- The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity._
- Applicants must have the right to work in the location to which you have applied._