Operation Executive
6 days ago
**Job Title: Operations Executive
We are seeking a highly motivated and detail-oriented Operations Executive to join our team. As an Operations Executive, you will play a crucial role in ensuring the smooth execution of daily operational activities. Your primary responsibilities will include liaising with customers, managing documentation, coordinating logistics, and maintaining high levels of customer satisfaction.
**Job Responsibilities:
- Liaise with local and overseas customers to confirm bookings and address any inquiries.
- Issue tax invoices and maintain accurate record-keeping.
- Handle B/L (Bill of Lading) issues with customers and carriers, ensuring efficient cargo handling and delivery.
- Coordinate trucking and other services with local vendors to ensure timely operations.
- Create and input job details into the company's in-house system.
- Manage suppliers and vendors for Airfreight and Sea Freight operations, ensuring optimal service levels.
- Handle all administration matters related to Air and Sea operation setup.
- Coordinate and execute cross-trade business activities related to Singapore's business.
- Ensure procurement activities are in compliance with company policies and maintain proper records.
- Support network and agent business by providing quotes and information as required.
- Maintain a customer-centric approach, delivering excellent service and satisfaction.
**Job Requirements:
- Possess at least an 'O' Level, Diploma/Advanced/Higher/Graduate Diploma in any field, with a preference for maritime-related qualifications.
- Fluent in both Mandarin and English; proficient in verbal and written communication skills.
- Demonstrate a positive attitude and strong attention to detail.
- Prior experience in a similar role within the freight forwarding sector.
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