8890jw- L1 Desktop Engineer

6 days ago


Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Full Time**Salary**
- $2,000 - $3,000 Per Month**Date Posted**
- 21 minutes agoAdditional Details

**Job ID**
- 79059**Job Views**
- 2Roles & Responsibilities

**Singapore**

**Attractive Salary Package**

**Company Benefits & Incentives**

**Career Progression Opportunities**

**Working Day: 5 Days (Mon-Fri)**

**Working Hour: 8.30 am - 6 pm**

**Key Responsibilities**:

- Desktop/ End-users/ Helpdesk support and bring technical issues (raised by customers) to a timely closure
- Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break-fixed instructions, support routing and escalation to L2 level
- Taking ownership of customer issues reported and tracking them through resolution
- Responding in a timely manner to service issues and requests
- Liaise with third party vendors to coordinate client issues on specific services.
- Liaise with product manufacturers for problem escalation and resolution.
- Support company for project implementation activities.
- Opportunity to advance into true L2 knowledge i.e. system server/ network/ network security related tasks & projects

Tags

8890jw

l1

desktop

engineer

troubleshooting

windows

end

user

support

work

from

home

5

days



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