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Sales Enablement Manager

2 weeks ago

Singapore Zoom Full time

As Zoom’s Sales Enablement team grows, we are looking for a Technical Trainer who is responsible for delivering technical training to Zoom’s Solutions Engineers (SE). In Zoom’s competitive market, agile content creation is crucial to SE’s abilities to identify and quickly fill any gaps. As Technical Trainer, your focus will be on the continuous training and development of our Solutions Engineering Org.

You will be a critical part of the Sales Enablement Team and be able to lead others in the organization to implement change, as well as to measure the positive results of those changes.

**Responsibilities**:

- Collaborate with the Zoom enablement and SE teams to design, implement, deliver, and operationalize required advanced product
- related enablement programs for APAC SEs and technical teams.
- Design and deliver eLearning, webinars, workshops, classroom-based delivery, and product demonstrations as required.
- Ensure all advanced product positioning is appropriately and accurately included in all APAC SE enablement programs
- Collaborate with APAC Sales, Sales Leadership, Product Marketing, Marketing, Sales Operations, and other cross-functional teams to identify, prioritize, standardize and deliver APAC SE Product training and enablement
- Deliver world-class learning programs and courses that drive behavior change and increase performance and productivity across our APAC SE organization
- Build and facilitate product, solution and skill learning programs and courses
- Be the specialist in technical sales skills such as Technical Champion Building, Value Based Demonstrations, Objection Handling as well as Proof of Concept processes

**Requirements**:

- Combination of technical and sales/customer success acumen
- Experienced Sales Enablement Manager with 5+ years of Sales Training, Sales Enablement experience or 5+ years SaaS Sales Engineering experience
- Experience in UCaaS or Collaboration industry preferred
- Experience in facilitation, training, content creation, learning and design
- Experience in managing on-going learning programs
- Understand the nuances and fast-paced environment of a high growth company
- An aptitude for problem-solving and working cross-functionally with others
- Driven, analytical, creative problem solver
- High energy, engaging and inspiring personality
- Travel: up to 30%

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

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