Associate, Client Onboarding

1 week ago

Singapore BlackRock Full time

**Description**

**About this role**

**Overview**:
Is your passion providing extraordinary service to clients while building and fostering positive relationships? Want to use your unique background to make an impact on the clients we service in a culture that flourishes on quality, innovation, collaboration and accountability? Are you looking to take your career to the next level? Look no further. At BlackRock, we are seeking a Client Report Onboarding Associate who is curious, collaborative, analytical, and passionate. We recognize that strength comes from diversity, and will embrace your rare skills, inquisitiveness, and passion while giving you the opportunity to grow professionally and as an individual.

We know you want to feel valued every single day, and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an extraordinary responsibility: our technology and services empower millions of investors to save for retirement, buy a home and improve their financial well-being. Come and join our team and experience what it feels like to be part of an organization that makes a difference.

BlackRock's Report Onboarding (RO) function is accountable for ensuring that BlackRock meets our clients' need for data, including the provision of market leading reporting solutions and effective client service. As a part of the Client Report Onboarding team you will formulate the successful delivery of critical reporting and distribution functions daily and partner with colleagues to craft and advance a globally aligned vision and business model. You will also handle following:

- Analyze client requirements and build periodic client reports to demanding target dates
- Analyzing trends in data requests to constantly improve service and client reports
- Understanding the flow of client, market and fund information across BlackRock and external data providers
- Leading and ensuring timely and accurate distribution of all reports; actively communicating potential delays to clients
- Constantly evaluating systems, processes and procedures for inefficiencies and making recommendations for improvement
- Supporting various projects, including automation/standardization efforts and the evolution of standard reporting
- Understanding the risk environment within the department - promoting risk awareness, assessment and control

**To ensure success, you will have the following qualifications**:

- Keen interest in investment products with a preference of 5+ years of financial services experience, especially client onboarding, communications or data visualization
- Extraordinary client service skills, maturity and autonomy in dealing directly with clientele
- Excellent written and verbal communication skills
- High level of proficiency in Microsoft Excel, particularly VBA, is desirable
- Strong work ethic and willingness to give beyond the scope of one’s role to achieve team and firm objectives
- Excellent attention to detail, extremely accurate and well organized
- Strong analytical and problem solving skills with the ability to synthesize information, summarize issues and think creatively
- Sharp control/risk mitigation mentality with ability to know when to raise issues

**Our benefits**

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

**Our hybrid work pilot**

BlackRock’s current hybrid work pilot is designed to help you experience the best of both worlds: the opportunity to connect with colleagues in person and the flexibility to work remotely, with greater time to focus on what’s important to you. In line with local health guidance and regulations, employees are generally expected to work 3 days in the office and 2 days from home (on average) each week. For some business groups, more time may be required in the office, while greater flexibility may be in place for others. Our “One BlackRock” culture means you’ll be supported to collaborate with your new colleagues while bringing your full self to work - wherever you are.

The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments.

**About BlackRock**

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and powe

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