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Restaurant Captain

2 weeks ago

Singapore THE HAPPY LEAF PTE. LTD. Full time

Job Responsibilities of RESTAURANT CAPTAIN are:

- Manage and oversee the entire restaurant operation
- Deliver superior guest services
- Ensuring guest satisfaction and revenue growth for restaurant
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts and arrange the part timer worker
- Manage and lead staff
- Control costs and minimize waste
- Nurture a positive working environment

Job Requirement are:

- You are required to work on compulsory split shifts
- You are required to work 6 days per week.
- Flexible weekly off according to business needs
- Willing to work long hours as per the business requirement
- You are required to work compulsory on weekends and public holidays.
- Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.
- You are required to open the restaurant and close the restaurant
- Daily Breakfast set up, as we are located inside the hotel
- Good command over written and spoken English
- Responding to guest review on social media and other digital platforms
- Strictly following all the local requirements of SFA