ERP Administrator
1 day ago
Reporting to the Operation Manager or Functional Manager, provide administrative support on ERP System - Epicor.
**Responsibilities**
- Provide timely and accurate responses to local and remote users concerns relating to ERP systems.
- Responsible for ensuring that the systems are running on current software releases and conduct proper planning and test coordination for upgrades and maintenance.
- Responsible for making improvement recommendations to ERP Operations management concerning changes in business process and internal department process.
- Responsible for assisting in the implementation of newly defined ERP related initiatives. These would consist of modifications/enhancements, third party add-ons, integrations, new ERP deployments and upgrades.
- Must provide excellent customer service through end user training and documentation.
- Accountable for enforcement of IT department standards, including but not limited to, proper design, project documentation, coding standards, and approval processes.
- Participates in the creation of the supported software and hardware lists.
- Ensures complete issue tracking and reporting is accomplished.
- Other projects and duties as assigned.
- Users support on all ERP systems, Users set up, System performance evaluation, System/data errors, and software upgrades.
- Communicates and works with ERP systems users, vendors, and management to determine appropriate system configuration and setup.
**Requirements**:
Education & Experience
- 3-5 years’ experience supporting various ERP Systems: e.g., Epicor (preferable), Microsoft Dynamics 365, NetSuite, Infor, SAP B1, BatchMaster Manufacturing, etc.
- Working experience with SQL required.
- Demonstrated knowledge and advanced proficiency working with Microsoft Office 365 Suite software including Word, Excel, PowerPoint, SharePoint, and Outlook.
- Bachelor’s degree in related fields.
- Previous experience in similar industry preferred.
- Applicable industry certifications expected.
**Skills**:
- Strong analytical, logical, and mathematical skills.
- Self-motivated and highly organized.
- Ability to establish priorities, work independently and proceed with objectives without supervision.
- Project Management.
- Organisation skills.
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