Account Manager

2 weeks ago


Singapore 90 Seconds Full time

Full-time Singapore

**Who We Are**

90 Seconds is a global video creation platform for the world’s biggest brands. 90 Seconds allows brands to create quality video content anywhere in the world, at scale. 90 Seconds revolutionizes the way video production is managed by simplifying the complexity of video production. This is done through our unique technology, including an end-to-end suite of collaboration tools, which helps brands connect and track offline video shoots back to an automated online workflow.

We provide brands access to more than 13,700 creators in over 160 countries and 900 cities across categories including videographers, directors, editors, animators, drone operators, photographers, and many more.
- Today, with over 40,000 videos created for the world’s biggest Brands across multiple sectors - from Amazon to Unilever, Deloitte to Marriott - our vision to create the world’s leading cloud video production platform still remains at the heart of everything we do.

We’re a 10-year-old company at the Series B+/Pre-IPO phase, have been through self-funding, then 6 years of Venture capital partnering with Sequoia Capital, Airtree Ventures, SIG, and others. We’ve had years of high growth, a dip, and recovery and are now growing as a profitable company with good margins, strong balance sheet, and about 40% growth YoY.

**Your Role, Collaboration & Team**
- As an Account Manager - Enterprise you’ll work as part of a global, highly motivated sales team focussed on retention and expansion opportunities from an existing book of enterprise customers.

This is a hands on customer facing role where you will drive subscriber revenue through digital wallets and open new buying departments within a brand account. Part of this role will be conducting quarterly business reviews and planning sessions with your accounts, our goal is to maintain our high level of NPS.

You will be data driven and systematic in your approach to account management and provide outstanding customer support which our customers expect.

**What You'll Love Doing**:

- Manage & Expand Accounts: Develop and execute strategies to manage and grow relationships with existing enterprise clients, ensuring their needs are met and exceeded.
- Drive Account Growth: Identify opportunities to upsell and cross-sell 90 Seconds’ products, driving additional revenue within key accounts.
- Client Relationship Building: Establish and maintain close, trusted relationships with enterprise clients, effectively communicating 90 Seconds’ value proposition.
- Strategic Partnership: Understand client requirements and position 90 Seconds as a strategic partner to help them achieve their video content goals.
- Achieve Revenue Goals: Successfully meet and exceed sales revenue goals, maintaining consistent growth in sales activity quarter over quarter.
- Proactive Account Management: Maintain and update account plans, systems, and tools with pipeline activity to ensure all client interactions are documented and leveraged for growth.
- Industry Engagement: Attend industry events and networking sessions to develop relationships and generate leads for further account expansion.

**Who you are**:

- Experience in Account Management: Strong experience in managing and expanding enterprise accounts, preferably in the video content, advertising, or media industry.
- Results-Driven: A go-getter who consistently meets and exceeds sales goals, with a strong sense of urgency and exceptional organizational skills.
- Passionate & Enthusiastic: You are passionate about building and deepening relationships with enterprise clients, bringing enthusiasm to every aspect of the job.
- Strategic Thinker: You have a natural ability to think strategically about client needs and how to address them with innovative solutions.
- Excellent Communicator: Exceptional interpersonal and presentation skills with a natural talent for networking and building industry relationships.

**Our values**:

- Be the Customer. Know, listen and live the experience of the customer. Think, talk, see, and ask like the customer. Then create value and build trust with the customer.
- We are live. Our team is nimble, focused, and ready to act together now to create value for the customer, that is live in over 100 countries.
- Own it. We are all owners. We focus on the core problems and opportunities that drive sustained success. We agree on a path, own the outcome, and do whatever it takes together.
- Focus on what matters. Know the goals, know the numbers, know what matters, and prioritize. Visualize it for everyone so that you can align the team and make it happen.
- Be Courageous. Have the courage to drive change for the business and don’t be afraid to take a risk and feel the burn..

**90 Seconds Interview Pro Tips**:
**Do your research**:
**1/12**

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