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Sellers Central Amazon Manager

2 weeks ago

Singapore DFO Global Performance Commerce Limited Full time

**ABOUT US**:
DFO Global Performance Commerce is on a mission to deliver superior eCommerce software, marketing, and products to make the world a better place. To accomplish this, DFO needs people that love:

- Performance marketing
- Technology
- eCommerce
- People and the world

DFO is global in operations, culture, and language with offices in New Jersey, San Diego, Toronto, Vancouver, Mexico City, Sao Paulo, The Hague, Amsterdam, Hong Kong, Ho Chi Minh, India and Manila.

**SUMMARY**:
DFO has immediate openings for senior and experienced people that want to build products and brands within the Amazon ecosystem. DFO is an experienced direct-to-consumer marketing company outside of the Amazon ecosystem. We are seeking highly-experienced people that understand the Amazon ecosystem and want to work within it building the consumer brands of tomorrow in electronics, health & beauty, fitness, survival, home entertainment, smart products, automotive, and related accessories.

**THE IDEAL CANDIDATE**:

- You must be highly-experienced with Amazon and know the Sellers Central Rules inside and out.
- You must have the highest level of communication skills, both written and verbal.
- You must love the world of eCommerce and have a strong desire to work on and build brands.
- You love Amazon and intuitively know how it works.
- You are creative and are bustling with ideas but know that numbers count.
- You work hard and want a voice where you speak and want your opinions respected.
- You love to communicate and listen to great brand stories and want to create even better.

**YOUR RESPONSIBILITIES**:

- Takes complete ownership of the Amazon seller account/s globally and manages the business as an owner and keeps outside spending in line with revenues
- Oversees Seller Central platform to ensure the products are generating sales and moving up in product category rankings
- Provides recommendations and monitors strategies for keyword opportunities, campaign structuring, targeting, display, network, and other facets of paid search in accordance with company goals
- Keep abreast of PPC and SEM trends
- Open and handle Amazon case creation and/or appeals for any major concerns while avoiding any potential violations. This covers all Amazon related issues
- Develop and implement inventory plans to match the sales plans
- Work with other divisions to maximize inventory
- Create and report on key performance indicators to ensure metrics are in good standing
- Pull metrics reports, analyze the data, and action resolutions to make improvements
- Analyze, monitor, and report account performance metrics, sales, competitive listings, and pricing
- Coordinate content and website assets to various developmental teams within the organization for sales performance optimization
- Identify sales performance issues and other problems and formulation of resolution
- Optimize for the increase of listing visibility and traffic through appropriate tools and promotions
- Facilitate market research for new products trends and competitive pricing and logistics
- Strong familiarity with Amazon Policies, Amazon Seller Central, Case creations and appeals, Listing's compliance, Account Health reviews, and overall Amazon's Terms of Service through and through

**YOUR SKILLS**:

- All-around experience with Amazon including Seller Central and Amazon Compliance
- A top-notch trouble-shooter. You enjoy challenges and research. When issues arise, you approach them positively and you solve them
- Highly detail-oriented and organized. You know and have had experience with Amazon's different departments, and you know how and when to access them and can lay out the relevant facts appropriate for the situation
- Expert on Amazon Seller Central. You know the ins and outs and can quote the rules by heart
- Experienced with inventory management. You know how Amazon forecasts and how a good Amazon seller forecasts its products. You also understand Amazon’s unfulfillable inventory, removal orders, and stranded inventory troubleshooting
- An expert at Amazon Compliance, including understanding unlocking gated categories
- Expert level user of Helium 10, Amazon research, and SEO
- Knowledgeable of Amazon ads & attribution
- Experience with Seller Central business reports

**BENEFITS**:

- Attractive salary and benefits
- Best hardware
- Education Allowance
- Travel when available
- Multiple global offices

**DFO CULTURE**:

- Exciting and diverse team, all around the world
- Value given to ideas and opinions
- Friendly global community of coworkers
- Hosts of the best performance marketing party in the world
- Valuers of innovation
- You get influence in corporate direction
- Adopters of OKR