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Reporting to the Programme Manager for Undergraduate Education Office, this incumbent will be one of the key members to support all areas of administration pertaining to the Undergraduate Education matters of the School of Social Sciences, with the objective to ensure a smooth operation, timely and high-quality programme delivery to students.
**Responsibilities**:
Works closely with the Program coordinators and Program managers to support programme related matters but not limited to:
Admission & Scholarship-
- Prepare interview templates.- Provide logistic support for interviews.- Provide support for admission related events such as EASE, SSS Tea Session, etc.
Course registration- Monitor and update course occupancy rates.- Attend to course registration requests promptly.- Attend to inbound exchange students course registration requests and appeals promptly.- Assist student requests on curriculum enquiries.
Student Feedback on Teaching (SFT)- Collate SFT electives questions from Course Coordinators, Teaching Assistants (TAs) and part-time teaching staff.- Generating of SFTs of the previous semester and keep record.
Examination Matters- Key in data related to exam such as invigilation duties, reference materials.- Collate examination packages from the course coordinators.- Assist in the formatting of examination papers.- Arrangement of special continuous assessment.- Scanning of Optical Mark Recognition (OMR) sheets for Quizzes.
Part time teaching staff- Provide administrative support to part time teaching staff.
Graduation Project-
- Collate and check GP related forms.- Maintain records of Graduation Project.
Academic Mentoring- Maintain records of the Academic Mentoring.
Website- Updating of Website Content.
**Requirements**:
- Recognized Diploma or higher degree, in any discipline. Higher learning institutional work experience will be advantageous.- Strong administrative skills in particularly, meticulous with details to keep track of progress status / completion within set timelines- Customer service oriented as in possessing a positive attitude to approach each situation with a solution- Open minded team player who readily communicates and objectively keeps the team goals in view- Good communications skills in both written and spoken to handle diverse levels of stakeholders-
- Ability to adapt to changing priorities- Able to create and edit website content
About School of Social Sciences (SSS) - Click
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SSS has nearly 100 faculty members and more than 1,700 undergraduates who major in the four degree programmes the School offers: Economics, Psychology, Public Policy and Global Affairs, and Sociology. There are more than 180 graduate students in our PhD and MA programmes (by research), and MSc programmes in Applied Economics and Gerontology. The School’s holistic and rigorous education aims to prepare our students with analytical and critical capacities that can be applied in the classroom and future careers. Apart from being deeply engaged in their disciplinary pursuits, our faculty members are also at the forefront of cutting-edge research between the social sciences and other disciplines.
Hiring Institution: NTU