Account Manager

2 weeks ago


Singapore CAI LIN JI (SINGAPORE) HOLDINGS PTE. LTD. Full time

**Job Summary**:
**Key Responsibilities**:

- **Account Management**:

- Manage and develop relationships with key retailers, distributors, and partners in the Malaysia and Singapore markets.
- Act as the main point of contact for clients, addressing their needs and ensuring timely and effective solutions.

Monitor and ensure high levels of customer satisfaction and loyalty.
- **Sales & Business Development**:

- Identify and pursue new business opportunities to expand market share in both Malaysia and Singapore.
- Achieve sales targets and KPIs by upselling and cross-selling products within existing accounts.

Develop and implement strategic sales plans to maximize revenue growth and profitability.
- **Market Research & Strategy**:

- Conduct market research to understand consumer preferences, trends, and the competitive landscape in the instant noodle industry.
- Use insights to inform sales strategies and product positioning.

Develop promotional and pricing strategies tailored to the unique characteristics of each market.
- **Client Engagement & Communication**:

- Maintain regular communication with clients through meetings, calls, and presentations.
- Prepare and deliver customized proposals and presentations to meet client needs.

Collaborate with internal teams to ensure the seamless execution of sales and marketing initiatives.
- **Reporting & Analysis**:

- Track and analyze sales data to assess performance and identify areas for improvement.
- Provide regular reports to senior management on account status, market conditions, and business opportunities.

Analyze consumer feedback and market trends to adjust strategies accordingly.
- **Cross-functional Collaboration**:

- Work closely with the marketing, supply chain, and product development teams to align efforts and ensure consistent product supply and quality.
- Coordinate with the finance team to manage pricing, invoicing, and payment collection.

**Qualifications**:

- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- 3+ years of experience in account management, sales, or business development, preferably in the FMCG or food industry.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of the Malaysia and Singapore markets, including consumer behavior and retail landscapes.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to travel frequently to Malaysia and Singapore.
- Self-motivated, results-oriented, and able to work independently.

**Preferred Qualifications**:

- Experience in the food industry.
- Proficiency in languages relevant to the Malaysia and Singapore markets (e.g., English, Mandarin, Malay)
- Familiarity with CRM software and sales tracking tools.
- Knowledge of import/export regulations and logistics for Malaysia and Singapore.


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