
Airport Passenger Services Officer
2 weeks ago
**1. JOB DESCRIPTION & Requirements**:
**Responsibilities**
- Supervise and monitor on-site situation and perform front-line customer service role.
- Handle irregularities and complaints occurring from handling process.
- Assist with station’s general affairs and administration duties.
- Achieve Company goals, report on-site situations and collaborate seamlessly with the Company's airport team.
- Multitasking and can perform other relevant tasks as assigned by manager.
**Requirements**:
- Minimum GCE ‘O’ Level or equivalent
- Experience in airport passenger service or ground handling will be advantageous.
- Excellent multitasking and communication skills, service-oriented and passionate to work in the aviation industry.
- Be able to work under stress and keep calm when emergencies and unexpected situations occur.
- Be meticulous and attentive to details.
- Ability to react quickly and problems solving.
- Good command of English and Mandarin (written and oral) to liaise with Mandarin speaking customers and HQ counterpart in Taiwan.
- Be able to work independently and in a team environment.
- Able to work rotating shifts including nights, holidays, weekends and days off.
- Be flexible to work additional hours on short notice when operationally required.
- Singaporeans only
We offer a competitive salary, commensurate with experience. Additional benefits include meals, medical cover and insurance among others.
-
Airport Customer Service
2 weeks ago
Singapore Airport Services Full time**Customer Service Officer (Changi Airport)** - 6 days work week, rotating shift - Basic $2,500 - $2,800 + Shift allowance Avg $300-$400 + Overtime Pay **Benefits** - Eligible for AWS and Performance Bonus (average 2-3 months) - Joining Bonus of $5k! **Job Requirements** - Diploma holder - No experience needed as training is provided Oversee and lead a...
-
Airport Passenger Assistant
2 weeks ago
Singapore beBeeCustomer Full timeWe are currently seeking a reliable and adaptable individual to fill the role of Changi Airport Passenger Assistant . As a key member of our team, you will be responsible for providing excellent customer service to passengers with disabilities, transporting them safely to and from immigration offices and flight gates at Changi Airport. This involves...
-
Passenger Services Officer
2 weeks ago
Singapore Anchor Search Group Pte Ltd Full timeYour main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the...
-
Passenger Customer Service
1 day ago
Singapore AlwaysHired Full timeOverview Passionate and customer-focused individuals are welcome to join our team as Passenger Service Officers at Changi Airport! In this role, you will be responsible for delivering exceptional service to passengers from check-in through departure. Airport Customer Service | Up to $3,300 + Bonuses | $5,000 Joining Bonus | Changi Be the face of...
-
Airport Passenger Experience Coordinator
7 days ago
Singapore beBeeAirport Full time $2,800 - $3,300Job Title: Airport Passenger Experience CoordinatorThis role involves coordinating with airline crew, in-flight staff, and airport ground teams to ensure a seamless passenger experience at Changi Airport.Coordinate passenger flows and information with airline crew, in-flight staff, and airport ground teams, including during delays or disruptions.Perform...
-
Airport Passenger Services Officer
2 weeks ago
Singapore EVA AIRWAYS CORPORATION Full time**Responsibilities** - Supervise and monitor on-site situation and perform front-line customer service role. - Handle irregularities and complaints occurring from handling process. - Assist with station’s general affairs and administration duties. - Achieve Company goals, report on-site situations and collaborate seamlessly with the Company's airport...
-
Airport Passenger Service Associate
6 days ago
Singapore beBeeCustomerService Full time $3,500 - $4,500Job Title: Airport Passenger Service AssociateJob Summary:We are seeking a skilled and customer-focused individual to join our team as an Airport Passenger Service Associate. In this role, you will be responsible for providing exceptional service to passengers at check-in counters, ensuring that their details match the information on travel documents, and...
-
Passenger Services Executive
2 weeks ago
Singapore ARROWSERV PTE. LTD. Full timeProvide assistance to passengers with special needs to/from flights - Provide buggy services, to assist ferry passengers with to/from flights Assist in various special services duties to passengers (e.g. disable/ paraplegic passengers, unaccompanied minors, young passengers, non-English speaking passengers, and elderly passengers, etc) **Requirements**: -...
-
Airport Passenger Experience Specialist
2 weeks ago
Singapore beBeeCustomerService Full time $2,600Job DescriptionWe are seeking a dedicated and customer-focused professional to join our team as a Customer Service Officer.This role involves providing exceptional service to passengers at Changi Airport, handling enquiries and taxi bookings, and sharing accurate details on taxi rates and booking rules.
-
Airport Passenger Experience Specialist
2 weeks ago
Singapore beBeeCustomerService Full time $4,000 - $6,000Airport Operations Coordinator Job DescriptionJob Title: Airport Operations Coordinator Airport Operations Coordinators play a vital role in ensuring the smooth operation of airport services. Their primary responsibility is to coordinate and supervise the passenger's check-in process, handle service desk activities, and perform pre-flight and post-flight...