Application Specialist Microscopy

2 days ago


HarbourFront, Singapore Leica Microsystems Full time

**TECHNICAL SUPPORT**
- Provide technical support including installation, commissioning and training to local customers and distribution network in order to fulfill customers' after sales needs
- Conduct product installations and customer operational training including trouble shooting in order to ensure the customer satisfaction.

**SALES SUPPORT**

**PRODUCT PRESENTATION, DEMONSTRATION AND TRAINING**
- Lead / plan and organize presentation / demonstration and training on a regular basis with tabulated schedule in order to effectively support the sales function
- Conduct of Assigned Product Demonstrations at customers site when needed

**PRODUCT TRAINING**
- Provide Software / Hardware training to customers and distributors in order to ensure competency in handling our product
- Conduct Assigned Product Trainings to new employees of the company or its related distributors to further the Business growth in SEA

**TRAINING STRATEGY**
- Formulate training materials to ensure in-depth knowledge and understanding of products and strive for continuous improvement through collecting feedback after each training in order to effectively pass on knowledge

**PRODUCT MARKETING**
- Develop marketing strategies to target specific industry customer segments.
- Craft digital marketing communications for campaigns

**PRODUCT INFORMATION**
- Contribute and provide market intelligence and consolidate information in order to help maximize customer exposure to the product

**SALES AND MARKETING INFORMATION**
- Ensure thorough knowledge of customer installation base and maintain complete customer records by customer classification and market segmentation in order to achieve sales and technical support objectives

**OTHERS**
- Responsible for Application Issue for Assigned products for respective Division for SEA Region.
- Continuously entering up-to-date information into the CRM database in order to provide a sound basis for activity planning.
- Plan and deliver special projects as requested by the sales supervisor in order to address specific tactical and/or strategic business needs.
- Supply information assisting Market share development, competitor’s activities, trends and markets developments in geographic region of responsibility to Sales Management and marketing
- Others duties and responsibility as assigned

Compliance to regulatory, international and company’s EHS requirement

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.


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