Claim Specialist

Industry/ Organization Type: Freight Transport
- Position Title**:Claim Specialist & Assistant Operations Manager**:

- Working Location: HarbourFront
- Working Hours: 5 days (Mon - Fri, 9.00 am - 6.00 pm)
- Salary Package**:Basic up to $5,000 + AWS + $100 Mobile Reimbursement**:

- Duration: Permanent Role

**Key Responsibilities**
- Identify potential claims (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
- Discuss with internal department and respond to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
- Lead and guide claim incident management. (including other Business Units)
- Verify the liability based on the SOP, agreements, terms and conditions whenever applicable.
- Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
- Propose cost recovery whenever applicable and possible.
- Attend claim-related documents. (e.g. LOI, Liability or No further liabilities letters, invoices etc)
- Follow up with other offices, business units, departments and 3rd parties on running/open claim cases.
- Update insurance team, Rotterdam claims department and management on open claim cases and share the monthly/weekly overviews.
- Assist Operation manager on operational-related matters as assigned. (to meet KPI targets and improve operational efficiency)
- Other ad-hoc duties and initiatives assigned.

**APPLY NOW**
- Diploma or equivalent qualification
- Good communicator with fluency in English
- Minimum 2 years of relevant experience
- Self-motivated and able to perform under pressure
- Strong team player with good initiative and ability to work independently
- Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
- Able to multitask and handle work professionally, maturely and efficiently

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

**Job Types**: Full-time, Permanent

**Salary**: $4,500.00 - $5,500.00 per month

License/Certification:
Work Location: In person