Executive, Talent Experience

The Talent Experience team provides sound advice to venue leaders, builds relationships and focuses on aligning the company’s mission and values, with business units under his/her charge. Acting as an employee champion and change agent, the role assesses and anticipates all our talent resources related needs.

This position owns the daily talent resource administrative and strategic tasks to deliver value-added service to venue leaders and employees that reflects the business objectives of the company. This team is responsible for maintaining an effective level of business literacy about the business unit’s performance, its midrange plans, and its culture.

**You’ll be in-charge of**:
Talent Operations - Administrative Portfolio
- Own and manages the daily administrative transactions for onboarding of new hires, employee movements (transfers, attachments, promotions).
- Own and manages the daily administrative transactions for off boarding of employees according to established policies, procedures and approval flows, within prescribed timelines.
- Update internal payroll processes, making suitable recommendations to streamline and re-engineer daily payroll operations to match industry best practices with the use of relevant technology to help the process.
- Responsible for monthly payroll processing including submissions for statutory payments (CPF, income tax, levy etc) for at least 3 or more venues.
- Prepare monthly payroll and incentive reports for Finance and key venue and HQ leaders.
- Administer Employee Benefits, Expense and Learning reimbursements
- Organize, update and maintain employees’ data in relevant talent resource systems outside of the employee self-service tasks (eg. Certifications, leave/absence management, compensation and data changes).
- Ensure timely completion of government filings and appropriate response to related inquiries.
- Monitor new and proposed legislation or regulatory requirements at the national level, evaluate impact on the organization's benefits programs, policies and practices and present findings to the talent team and management.
- Manage confidential employee and compensation data in a professional manner and according to statutory regulations.
- Own and drive all group level Insurance related matters - ie. Workmen Compensation, Group inpatient & Outpatient Insurance coordination.

Talent Representative - Talent Experience Portfolio
- Acting as a single point of the contact for the employees and managers for smaller scale venue concepts.
- Proactively supporting the delivery of HR processes at venue level.
- Building strong relationships with the respective team at the venue.
- Actively identifying gaps, proposing and implementing changes necessary to cover risks.
- Acting as the performance improvement driver and instils a positive mindset and energy to his/her venue.
- Providing advice and be part of working out the solutions with his/her venue leaders and/or managers on key talent resource issues including performance management, disciplinary and grievances and employment terms and conditions recommendations.

Talent Technology and Information Systems
- Assist in monitoring and tracking of all business processes which requires approval within the Company’s designated systems and processes.
- Create and ensure all required job specific technology set-up is in place for a new hire and ensure that the relevant access rights are removed with each employee’s departure.
- Supports talent resources system upgrade implementation and training.

New Projects
- Supports the Talent team managers with administrative and/or research duties for new concept projects and/or expansion plans within the company.
- Assist and support the Talent team managers and CTO with ad-hoc new projects as and when required.

**Requirements**:

- Bachelors or Diploma in Human Resource Management/HR related discipline (not essential) or with a hospitality related discipline.
- Experience with Payroll in a Shared Services model would be ideal
- Passionate about Food & Beverage and/or Hospitality industry
- Strong planning, organizing and prioritizing skills.
- Able to work independently with little supervision.
- Comfortable in drafting letter templates and announcements and is proficient in English.
- Strong in business acumen and knowledgeable in local HR legislations and regulations
- Able to work under pressure with a good sense of urgency in a fast-paced environment.

**About The Lo & Behold Group**:
Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore’s lifestyle and hospitality landscape.
Whether we’re building Singapore’s first rooftop bar from ground-up, or ironing out the creases of Asia’s top fine-dining restaurant, all that we do comes down to one thing: People. We’ve found that when we design for people and create magical experiences in the process, we’re able to bring out the best of a city. Its peop