Global Case Consultant, Apac

6 days ago

Singapore Envoy Global, Inc. Full time

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

**Our one of our Global Case Consultants, APAC, you will be required to**:

- Adhere to clients' agreed protocols and Service Level Agreements (SLA)
- Adhere to Envoy's case management SOP, ensuring the effective maintenance of client and internal records via use of the case management system and other internal systems
- Collaborate and work closely with Third Party Vendors (TPV) on various aspects of work authorization and other immigration matters
- Ensure assessments are completed in accordance with SOP
- Sign off on cases closed by Global Administrator including expiry tracking in accordance with SOP
- Attend and participate in client calls as needed
- Ensure accurate billing of client matters in keeping with company policy and protocols

**To APPLY for this role, you must possess the following skills, experience and attributes**:

- 2-4+ years working as a Global Case Manager/Consultant within the APAC region
- Ability to interact and communicate clearly and effectively
- A passion for a_ career within global immigration_
- Ability to work independently and take ownership of relevant tasks
- Ability to work under pressure and tight deadlines
- Excellent time management, and organizational skills
- Attention to detail
- Capacity to prioritize, manage and execute multiple tasks and cases
- Strong proficiency with MS Office Suite
- Oral and written proficiency in English
- Knowledge of other languages is desirable but not essential
- A passion for immigration law
- Strong desire to learn and excel in a dynamic growing team
- Bachelor's Degree (or equivalent experience) essential
- In return, you will work for a supportive, employee-focused organization that encourages staff to achieve a work-life balance, teamwork, and communication on a global scale with other offices._

**_ To APPLY, please forward your updated resume via the link. A _**_tailored cover letter_**_ is always appreciated._**

**We look forward to hearing from you.

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