Senior Associate, Client Service

4 days ago

Singapore THE BANK OF NEW YORK MELLON Full time

We’re seeking a future team member for the role of Senior Associate to join our Client Service Delivery team. This role is located in Singapore, HYBRID.

In this role, you’ll make an impact in the following ways:

- Supports multiple, complex client accounts and serve as the primary point of contact on day-to-day settlements or cash related issues with clients.
- Uses developed communication skills to deliver high quality service to a specialized client base.
- Uses in-depth knowledge of client issues and needs to contribute to business development efforts and work with appropriate resources at BNY Mellon to address client needs.
- Lead and participates in internal activities and initiatives designed to improve the client experience.
- Lead and participate in client service review.
- Lead and participate in internal projects or process improvements as required.
- Foster deep partnership with operational teams through regular engagement and take proactive steps to raise clients concerns or gaps with our internal stakeholders and management team.
- Maintains familiarity with industry best practices and proactively stay on top of market changes and product development.
- Provides guidance to less experienced team members.

To be successful in this role, we’re seeking the following:

- Bachelor’s degree or the equivalent combination of education and experience is required.
- 5-7 years of total work experience preferred.
- Experience in Custody operational area and/or client services preferred.
- Ability to converse in Mandarin to liaise with Mandarin speaking clients in Greater China region and/or experience in international markets would be a plus.

  • Associate, Client Servicing

    1 week ago

    Singapore Ogilvy Full time

    Overview: - As the Associate, Client Service, you provide excellent project co-ordination and administrative support to the clients and internal team. You're the go-person for client and team support. A "can do" attitude, resourcefulness and thirst for knowledge fuel your growth. **Responsibilities**: - With 1-3 years related industry (consulting,...

  • Senior Associate, Client Service Management

    3 days ago

    Singapore THE BANK OF NEW YORK MELLON Full time

    We’re seeking a future team member for the role of Client Service Senior Associate focusing on the **Thailand and/or Malaysia market**to join our Treasury Services team. This role is located in Singapore - Hybrid. In this role, you’ll make an impact in the following ways: - Act as client service point of contact for day-to-day inquiries and ensuring...

  • Senior Associate, Client Solutions

    1 week ago

    Singapore Gerson Lehrman Group Full time $80,000 - $120,000 per year

    Gerson Lehrman Group is seeking an Associate / Senior Associate to be part of the Client Solutions team to support the GLG Southeast Asia Private Equity team in Singapore. The Associate / Senior Associate will help to drive GLGs business model and develop the PE/VC client base by working with clients to fulfil their primary investment research needs. ...

  • Client Services Associate

    4 days ago

    Singapore THE ASTUTE PARENT PTE. LTD. Full time

    The Client Service Associate will provide technical and client relationship support to Josh Tan and the Advisory Team. The Client Service Associate will also be responsible for providing paraplanning support and performing research regarding complex client issues. Essential Duties and Responsibilities: - Provide paraplanning and research support to Josh...

  • Client Services Associate

    1 week ago

    Singapore beBeeclient Full time $40,000 - $60,000

    Job Title:Client Services AssociateSupport the growth of our APAC business by resolving client queries and issues.

  • Client Services Associate

    7 days ago

    Singapore beBeeclient Full time

    Job Title: Client Services Associate Support the growth of our APAC business by resolving client queries and issues.

  • Client Service Associate

    2 weeks ago

    Singapore MINMED GROUP PTE. LTD. Full time

    The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening. **Role & Responsibilities**: - Provide a high level of customer care to patients...

  • Client Service Associate

    7 days ago

    Singapore MINMED GROUP PTE. LTD. Full time

    The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Screening Centres. The Client Service Associate is an important touch point and a service ambassador when participants visit us for their health screening.Role & Responsibilities: Provide a high level of customer care to participants...

  • Client Service Associate

    2 days ago

    Singapore MINMED GROUP PTE. LTD. Full time

    The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Screening Centres. The Client Service Associate is an important touch point and a service ambassador when participants visit us for their health screening. Role & Responsibilities: Provide a high level of customer care to participants...

  • Associate, Client Services

    2 days ago

    Singapore Dimensional Fund Advisors Full time

    **Global Client Services Group** Global Client Services Group (GCSG) collaborates with our sales teams, as well as departments across Dimensional, to deliver an impeccable client experience and provide strategic resources to our clients. The Singapore Client Servicing Team sits within Global Client Group and services Dimensional's sales channels across Asia...