Associate, Client Servicing

5 days ago

Singapore Ogilvy Full time

Overview:

- As the Associate, Client Service, you provide excellent project co-ordination and administrative support to the clients and internal team. You're the go-person for client and team support. A "can do" attitude, resourcefulness and thirst for knowledge fuel your growth.

**Responsibilities**:

- With 1-3 years related industry (consulting, digital, agency) experience, you have a good understanding of how the agency works and able to manage clients’ and internal stakeholders’ expectations effectively. You are able to establish and build relationships internally and with working level clients. You’re driven by our mission to make our clients’ brands matter, and fundamentally believe that creativity has the power to change fortunes. You are able to work collaboratively with all internal team members to facilitate the process of getting things done.

**Your focus as an Associate/Senior Associate**
- Provides excellent project co-ordination and administrative support, including agenda setting, meeting preparation, scheduling, status reports, contact reports, budget and timeline tracking.
- Plan, schedule, execute, manage and report on project progress (under supervision).
- Able to communicate effectively to the clients and internal team.
- Able to translate and write supplementary briefs (under supervision) that drive outcomes for the clients.
- Able to effectively present work that delivers business success for clients and ensures feasibility of delivery and implementation.
- Understands scoping of work, mapping of resource requirements and budgets.

**The skills you learn and apply**:

- Understanding of what makes great work and what it takes to make it happen.
- Ability to stream briefs into the right workflow based on past experience and a strong understanding of integrated marketing communications principles.
- Strong attention to detail and robust follow through.
- Understanding of internal workflow systems and OS.
- Ability to manage expectations of internal and external stakeholders and team members.
- Relationship-building with internal and external stakeholders to facilitate project outcomes.
- Having the EQ to facilitate multiple specialists, personalities and opinions.

Qualifications:
**The qualities that will make you successful**
- Relentless curiosity
- Passion and pride in driving great work
- Strong work ethic
- Resourceful
- Good organiser of people, things etc.
- Resilience
- Attention to detail and robust follow through
- Strong project management skills
- Strong verbal and written communications skills

**You’re ready to move up**
**when** you are able to deliver project values of up to $150K independently and smoothly by being a trusted client advisor as well as a respected internal team member.

  • Client Services Associate

    3 hours ago

    Singapore THE ASTUTE PARENT PTE. LTD. Full time

    The Client Service Associate will provide technical and client relationship support to Josh Tan and the Advisory Team. The Client Service Associate will also be responsible for providing paraplanning support and performing research regarding complex client issues. Essential Duties and Responsibilities: - Provide paraplanning and research support to Josh...

  • Client Service Associate

    2 weeks ago

    Singapore NEW ARK CONSULTING PTE. LTD. Full time

    **Come and join us if you have a “can do” mentality and look to grow with a start up to bring the company to the next level with like minded team! **Position: Client Service Associate The Client Service Associate works closely with management, internal functional teams as well as external vendors to ensure client operational queries and implementations...

  • Client Service Associate

    3 days ago

    Singapore RECRUIT INC PRIVATE LIMITED Full time

    As a **Client Service Associate **in a contact centre environment in a hospital, you will be working in a team responsible for conducting tele-engagements with seniors to check their health and social circumstances. You will be expected to provide a professional level of care and services to seniors, as well as perform any other duties assigned from time to...

  • Associate, Client Services

    2 weeks ago

    Singapore Dimensional Fund Advisors Full time

    Notes to applicants: - Most roles at Dimensional will be part of our best-of-both hybrid working model. This includes working together in the office on Tuesdays, Wednesdays and Thursdays, and choosing to work where one works best on Mondays and Fridays. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This...

  • Client Services Associate

    2 days ago

    Singapore Aunty Pte Ltd Full time

    **About us**: Aunty is a babysitter and nanny platform in Singapore that connects parents to pre-vetted caregivers. Designed for busy parents, bookings can be made for the same day to 3 months in advance. Parents can search, interview and book within minutes! Here at Aunty, we are on a mission to make it easy to connect you to your village. We strongly...

  • Senior / Client Service Associate

    2 weeks ago

    Singapore CHANGI GENERAL HOSPITAL PTE LTD Full time

    You will be part of a team of Client Services Associates of a Contact Centre and your main responsibilities are but not restricted to the below: **Responsibilities**: - Responsible for conducting tele-engagements to seniors intended as a check-in for a quick assessment on whether there have been changes to their health and social circumstances - He/she will...

  • Client Services Associate

    1 week ago

    Singapore Metanoia Full time

    You are responsible for - Greet and welcome guests as they arrive or visit the shop - Direct clients to the appropriate person and office - Answer, screen, and forward incoming phone calls - Attend to walk-in inquiries and share with them the Company’s information, products and services, and our mission - Ensure the reception area is tidy and presentable,...

  • Client Service Associate

    2 days ago

    Singapore TDCX Full time

    COMPANY DESCRIPTION TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology,...

  • Client Service Associate

    3 days ago

    Singapore Saxo Bank Full time

    Client Service Associate **About the Job**: Global Client Service is anchored in a Global Sales organization. We service in 15 languages, providing 24/5.5 coverage to all client types including WLCs, IBs, FCs, and Private/Corporate clients. We are located in Denmark, Belgium, the Czech Republic, China, France, India, Netherlands, Singapore and...

  • Senior Associate, Client Service

    3 hours ago

    Singapore THE BANK OF NEW YORK MELLON Full time

    We’re seeking a future team member for the role of Senior Associate to join our Client Service Delivery team. This role is located in Singapore, HYBRID. In this role, you’ll make an impact in the following ways: - Supports multiple, complex client accounts and serve as the primary point of contact on day-to-day settlements or cash related issues with...