Current jobs related to Policy Servicing Manager - Singapore - FWD Insurance

  • Social Services Professional

    6 days ago

    Singapore beBeeCase Manager Full time

    Job DescriptionWe are seeking a dedicated and compassionate professional to join our team as a Social Worker. This role is perfect for individuals who are passionate about making a positive impact in the lives of others.About the RoleDeliver case management and counselling services to clients, providing them with support and guidance during challenging...

  • Policy Servicing Specialist

    5 days ago

    Singapore beBeeServicing Full time

    Policy Servicing SpecialistWe are seeking a detail-oriented individual to support policy servicing requests from high net worth clients.This role involves handling all documentation pertaining to death claims, surrender/partial surrender, and policy loans.The ideal candidate will possess strong organizational skills and be able to work independently with...

  • Policy Services Officer

    2 weeks ago

    Singapore Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Policy Services Officer

    1 week ago

    Singapore Prudential Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Policy Services Officer

    2 weeks ago

    Singapore Prudential plc Full time

    Policy Services Officer Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

  • Manager/assistant Manager

    3 days ago

    Singapore Public Service Division Full time

    **What the role is** - The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. Internally, the changes in workforce profile have necessitated a new approach in how the workplace is designed, while the...

  • Policy Servicing Officer

    3 days ago

    Singapore Prudential Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Executive, Policy Services

    2 weeks ago

    Singapore FINEXIS ADVISORY PTE. LTD. Full time

    **_About this role: _** We are looking for an Executive, Policy Services who will be part of our Policy Services team. This role will be assisting to provide administrative support for the Policy Services team’s daily activities and ensure smooth transaction for daily operations. This role requires someone who is analytical and meticulous. This role will...

  • Policy Services Officer

    1 week ago

    Singapore Prudential Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Policy Services Officer

    2 weeks ago

    Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Policy Servicing Manager

2 weeks ago

Singapore FWD Insurance Full time

Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group, and spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah and Family Takaful products across a number of its markets.

In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

Similarly, if you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

PURPOSE

KEY ACCOUNTABILITIES- Evaluate policy servicing and premium management processes, identify process gaps or areas where business performance can be improved and drive changes-
- Consult and discuss business requirements with operations leads and recommend solutions- Support new product launches, Day 2 developments and corporate’s initiatives by providing requirements for policy servicing and establishing appropriate processes- Sign off requirement documentation, prepare test plan and execute testing- Document processes, prepare training manuals and conduct training for internal users or intermediaries (if required)- Ensure that solution implementations are compliance to the Company’s risk governance and philosophy- Deliver the Company’s key performance indicators and strategic initiatives- Provide regular reports on implementation progress

QUALIFICATIONS / EXPERIENCE- Degree holder- At least 10 years of experience in life insurance especially policy servicing and premium managementKNOWLEDGE, SKILLS & ABILITY- Strong knowledge in life & health insurance including investment linked products- Familiar with policy servicing and premium management of life insurance- Good understanding on regulatory related to life and health insurance- Strong leadership skill- Good verbal and written communication skills- Strong interpersonal and stakeholder management skills- Good analytical, problem solving and decision-making skills