Sales Development Representative

Are you passionate about customer experience? Are you seeking a sales career that allows you to work with the world’s fastest-growing mid-market and Fortune 500 leaders? If so, we’d love to speak to you

Zendesk is the world’s leading Customer Support Platform, and we are growing quickly with a suite of products our customers love. We are currently looking for a **Sales Development Representative** to join our team in Singapore. In this role, you will help to build our book of business in the Greater China Region. We are looking for team members who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry and willing to go above and beyond in this goal-oriented position.

**Responsibilities**:

- Generate qualified sales opportunities to fuel the Zendesk Sales Pipeline for China, Hong Kong and Taiwan region.
- Efficiently respond and qualify inbound marketing leads
- Conduct high-level conversations with Senior Executives & decision-makers
- Identify prospect's needs and identify potential solutions to fulfill requirements
- Set up meetings or calls between (prospective) customers and sales executives
- Achieve or exceed monthly quotas of qualified opportunities
- Report to sales manager with weekly, monthly, and quarterly results

**Requirements**:

- At least 1-2 years of experience in a sales role in the SaaS or software industry
- Experience selling to the Greater China Market
- Ability to understand customer requirements and multitask, prioritize, and balance time effectively
- Strong problem-solving skills
- Proven success in meeting monthly or quarterly sales targets
- Excellent written & verbal communication skills - Business fluency in English and Mandarin highly preferred to liaise with clients and counterparts
- Bachelor’s degree

**Benefits**:

- WFH allowance to get you set up with the best possible home office
- Mobile Phone allowance
- Internet allowance
- Yearly Professional Development Allowance
- Recharge Fridays

**Culture**

We are building a high-performance culture and want teammates who can join our organisation and not just fit in but add to us. We’re open, supportive and think a diverse team (across all spectrums) makes us stronger collectively. While this is an individual role, we want people who enjoy contributing to the success of the team and Zendesk as a business.

**How we are measured**

We are measured and compensated based on the amount of qualified opportunities we create for the APAC sales team who then convert our opportunities into success stories with our prospects and clients.

We are a Digital First company, and our employees can choose to work remotely or in the office. Zendesk is very thoughtful about the experience for employees who work from home, including reimbursement of home office items and internet service.

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**About Zendesk - Champions of Customer Service**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

**For jobs in the US only**: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.

**For jobs in Australia, Brazil, Canada, the Philippines and Singapore**: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons recognized by applicable law. This is a requirement of employment for jobs based in Australia, Brazil, Canada, the Philippines and Singapore.