Team Lead, Solutions

About Energy Exemplar

Energy Exemplar is empowering transformative energy decisions across the globe.

Energy systems worldwide are undergoing radical changes to solve reliability challenges, meet clean energy targets, and integrate with adjacent industries. Energy Exemplar fits into this environment by revolutionizing the future of energy with clarity, speed, and innovation.

We are the market leader in the technology of optimization-based energy market simulation. Our modeling software suite, made up of PLEXOS and Aurora, is used in every region of the world. We have over 500 customers in more than 74 countries. One of our core values here is customer success. In order to continually serve our customers, as our base has grown - so has our team. We now have over 380 employees worldwide, and that number continues to grow. With offices in Adelaide (Australia), Salt Lake City and Sacramento (USA), London (England), Pune (India), and Singapore we are truly one global team.

About the Position

The Team Lead, works as part of the APAC solutions team and is primarily responsible for leading and coordinating pre-sales and implementation support for the APAC sales team. The position will be responsible for engaging directly with both potential and existing clients to communicate technical features of the products and how the products can play a role in the client’s strategies. A key part of this role involves leading and mentoring a team of technical experts to deliver an outstanding experience for our continuously growing client base and prospects through market research, technical discussions, model development, demonstrations and implementation projects. The position is supported by strong training, coaching and mentoring and provides opportunities for professional growth and career advancement. Not only will the person in this role have advanced technical skills and deep industry knowledge in the energy sector, they will also have strong people skills and be passionate about working with and developing, others through to the achievement of desirable objectives.

Key Accountabilities and Duties

The following list is provided to set an expectation of the ‘core’ responsibilities of the role but is not intended to be an exhaustive list that covers all tasks that may be required on a day-to-day basis. As a rapidly growing business, it should be expected that the role and associated tasks are likely to evolve over time and that there will be situations where tasks not listed below will need to be undertaken to support region and business growth initiatives.

**Drive Sales and Team Outcomes**
- Drive and measure key response metrics for the solutions team including research tasks, technical delivery and engineering practices
- Create and encourage a culture of excellent technical service
- Use sound judgement to escalate issues when necessary Coordinate efforts to achieve

**Lead and Mentor the Solutions Team**
- Responsibility for managing, with the support of the Head of Solution (APAC) and Performance and Culture team, operational functions of the Solutions team, including:

- Performance reviews and management
- Leave approvals and management
- Career progression and competency development discussions and management
- Workload allocation and distribution
- Resolution of any people-related issues that may arise Network effectively with other EE departments to leverage knowledge across other teams and global resources

**Skills, Knowledge and Experience:
**Technical**-
- Deep understanding of energy market components, commodities and industry trends.
- Understanding of emerging technologies and how this is likely to impact the industry.
- Understanding of various Mathematical Programming methods and how they are used.
- Experience using PLEXOS and excellent understanding of how it is used and its capability.
- Has at least basic knowledge of scripting / coding languages. Understanding cloud environments in which our cloud and SaaS products reside.**Non-Technical**-
- Strong written and verbal interpersonal and technical communication skills with ability to communicate complex issues clearly, credibly, and with confidence.
- Commercial acumen with understanding of general business principals and the impact of business decisions on broader business functions and environment.
- Emotional intelligence with ability to recognise one’s own feelings and those of others to appropriately manage those emotions when responding to different situations.**Qualifications**:

- Tertiary qualification in mathematics, engineering, economics or other related quantitative field. Minimum Bachelors but Masters or above would be desirable.