Infrastructure Support Engineer

2 weeks ago


Yishun, Singapore Genesis Connect Full time

Genesis Connect is a digital recruitment partner specializing in connecting digital talents with forward-thinking companies. With a deep understanding of the evolving digital landscape, we drive innovation and growth, fostering and creating better opportunities for the economy. We aim to build a better tomorrow through digital by people.

**About our client**:
Our client is an established global financial institution, they are seeking a dedicated Infrastructure Support Engineer in Singapore to maintain and troubleshoot network and hardware infrastructure in its data center environments. The role involves hands-on technical support, change implementation, and on-site engagement with vendors and engineering teams.
- This is a 1 year contract role based in Singapore - renewable or to perm opportunities.

**The Role**:

- Execute daily and weekend change requests (CRs) as a Maker
- Escort build engineers to data centers and assist with equipment handling
- Oversee vendor activities including circuit provisioning and device installation
- Perform rack-and-stack and disposal of network hardware
- Replace components such as power supplies, fans, SFPs, and network appliances
- Handle cabling tasks including removal, plugging, and replacement of cables
- Conduct Level 1 troubleshooting: reboot devices, check LED indicators, assist with console access
- Ensure readiness of rack space and power for device installation
- Provide onsite standby and support as needed

**The Person**:

- 2-4 years of experience in IT infrastructure or network support
- Familiarity with networking fundamentals (TCP/IP, routing, switching)
- Comfortable with shift-based schedules and after-hours support
- Ability to work in data center environments and with hardware vendors
- Strong problem-solving skills and attention to technical detail

**Job Type**: Contract
Contract length: 12 months

Pay: $45,000.00 - $50,000.00 per month

Work Location: In person



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