Technical Services Support Consultant

4 days ago


Yishun, Singapore Rapsys Technologies Full time

Job Responsibilities:
You will need to be hands-on and engage with the following activities:

- Provide professional and sound consultation and coaching to customers and/or channel

partners pertaining to product features and solutions
- Undertake all aspects of project implementation, customization development to meet

the client requirements, and post implementation support of our product solutions
- Deliver an exceptional client experience addressing issues; answering incoming inquiries,

successful resolution ensuring high-quality 1

st
- level or 2nd
- level client support which

could be on around-the-clock or ad-hoc basis
- Communicate and collaborate across teams and departments such as Pre-Sales, Product

Engineering, and Quality Assurance

Job Requirements:
Engineering or IT related discipline

development, implementation and support
- Experience with at least one of the followings would be preferable:

- Java, HTML, JavaScript, SQL languages
- RESTful APIs/Web Services and JSON data format
- Unix and Windows operating systems
- Apache Http Server, or its variants
- Tomcat, JBoss Web Server, JBoss EAP, Oracle WebLogic, or IBM WebSphere web

container
- Oracle, Microsoft SQL Server, MySQL, Derby database software
- Active Directory or other directory services
- Application Security
- Customer Identity and Access Management (IAM)
- Experience with at least one of the followings would be advantageous:

- .NET/C#, HTML5, AngularJS, ReactJS, React-Native, Flutter, Cordova or other

Web/Mobile programming languages
- Understanding in Microservice architecture, API gateway, cloud computing

architecture (e.g. Azure, AWS, OpenShift), Agile software development
- IT certifications in IT security, project management, Agile software development
- Good client management, organizational, verbal and written communication, and

interpersonal skills
- Good analytical and troubleshooting skills is desirable
- Resourceful and able to take initiative in a dynamic environment
- Overseas exposure for project assignment is a plus

**Job Types**: Full-time, Permanent

Pay: $1,631.96 - $5,000.00 per month

Schedule:

- Day shift

Work Location: In person



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