General Manager

**The Underdog Inn: GM Role**

The role of General Manager for Underdog would be that of leading the team and business operations to success via strategy, motivation and productivity. You will oversee all staffing, budgets and operations of the business. Guided by the com pany CEO (Jay Gray). The success of the business will ultimately come down to your leadership and decision making skills (no pressure). To be successful in this role you will need to be thoughtful, empathetic to your team and your guests as well as a confident decision maker. You will need to make decisions that help your team grow and the business in kind.

Your responsibilities would be:

- To oversee day to day operations
- Design proactive growth strategies for the team and business
- Ensure bar/kitchen/venue budgets are met and optimise where needed
- Set and enforce policies and processes
- Manage teams growth and education
- Oversee recruitment of employees
- Direct the employee assessment process
- Oversee reporting to ownership
- Be a problem solving machine

Skillsets needed:

- Planning skills
- Analytical mindset
- Excellent communication skills
- Organisational skills
- Excellent leadership skills
- Love problem solving

We will be there right beside you to ease you into the business side of things, set up processes alongside you and generally help you to succeed. Time management is key in this role, if you develop systems that the business can rely on, make great hires and generally ensure the business is healthy and the team is happy. Then you will find yourself with a lot more free time than with other roles.

**Expected working hours**:
In the beginning as with all openings you’ll find yourself in the thick of it. This would be the most important time for you and the business and it will eat into over time for sure. Once these processes are set we wouldn’t expect to see you pulling more than 45 - 50 hours a week. The role isn’t one that expects you to stay til closing and it isn’t a role where in the long term you’ll be needed operationally daily. You are expected to be the brains of the operation and essentially work towards becoming nothing more than a caretaker of the venues success and its teams growth. This all comes with time and having done the job correctly for some time, navigating staffing, P&L’s and managing the managers.

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- **ABOUT US**

**Chaosactive Pte Ltd**

We are behind brands like Spiffy Dapper, Dapper Coffee, Oriental Elixir, Sago House, Low Tide, Porkypine, Amoy Beverage Corp and Kes-sho Glassware.

We started off as a hole in the wall in Boat Quay and have grown into several craft-focused businesses over the last decade. We lead from the front and are built on grit and copious amounts of sweat. We build fast, innovate incessantly and are crazy about efficiency.

Our team is the start and end of all our decisions. We are entrepreneurs looking to work with other entrepreneurial talents to be part of our tribe of misfits. And that means the ability to grow really fast and have the opportunity to lead or even grow into ownership in one of our ventures.

We have tripled in size during the COVID-19 era and we need talents and personalities for a diverse range of careers. We invite you to be part of the story and write your own chapter in our legends.

Please send in resumes to: team(at)chaosactive(dot)com or WhatsApp us at (eight)949 146(six)

**Salary**: $6,000.00 - $7,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

**Education**:

- Local Polytechnic Diploma (required)

**Experience**:

- management: 3 years (required)
- F&B: 3 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: One location
- Health insurance