Senior Tech Support Engineer

2 weeks ago

Singapore SYNECHRON TECHNOLOGIES SINGAPORE PTE. LTD. Full time

**Senior Tech Support Engineer**

**Location**:Singapore

**About the Role**:
This role requires you to work onsite with a leading bank in Singapore.

**Key Responsibilities**:
**Support Deployment Processes**:

- Ensure deployment procedures are followed and troubleshoot deployment issues as they arise.

**Version Control Management**:

- Manage and maintain version control repositories (e.g., Git).
- Assist teams in branching, merging, and managing code versions.

**Environment Analysis & Optimization**:

- Analyze environment configurations and performance.
- Provide insights and recommendations for environment improvements.

**Scripting & Automation**:

- Develop and maintain automation scripts to streamline deployment and environment management tasks.
- Write scripts for environment setup, cleanup, and testing.

**Database Support**:

- Assist in database configuration, management, and automation.
- Support data migration, backups, and restores related to environment setups.

**Support & Troubleshooting**:

- Provide ongoing support for environment-related issues.
- Collaborate with teams to resolve deployment and environment conflicts.

**Foundation Skills**:

- Demonstrate strong problem-solving, communication, and teamwork skills.
- Maintain up-to-date knowledge of environment management best practices.

**Qualifications & Skills**:
**Mandatory**:

- Proficiency in scripting languages (e.g., Bash, PowerShell, Python).
- Basic knowledge of databases (SQL, NoSQL).
- Familiarity with deployment processes and tools.
- Strong foundation in version control systems
- Ability to support deployment activities and troubleshoot environment issues.
- Good Analytical, organizational and communication skills.
- Experience with cloud environments (AWS, Azure, GCP).
- Understanding of containerization (Docker, Kubernetes).

**Tools & Technologies**:

- Version Control: Git, SVN
- Scripting: Python, Bash, PowerShell
- Databases: SQL Server, MySQL, NoSQL databases
- Deployment Tools: Jenkins, Azure DevOps, GitHub Actions
- Environment Management: Docker, Kubernetes (optional)

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