Servicenow Sre

The SRE Analytics Lead is a strategic professional who thrives at the intersection of engineering, data, and operations. This role reports in to Head of SRE Services & is crucial for building a comprehensive metrics ecosystem for Services business that reflects the true state of our platforms and progress against Production engineering goals. We are looking...

Business FunctionGroup Technology enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage most the Bank's operational processes and inspire to delight our business partners through our...

Bachelor?s degree in Computer Science, Engineering, Information Systems, or related field.* 8+ years of experience in IT Operations, including 5+ years specifically in Problem and Knowledge Management.* Exposure to SRE, DevOps, or Production Support environments, ideally in regulated industries (e.g., financial services).* Familiarity with ITSM and...

Business FunctionGroup Technology enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage most the Bank's operational processes and inspire to delight our business partners through our...

The role involves on the development, integration, and operation of digital workplace platforms and end-user technologies. It requires applying modern software and security engineering practices, ensuring platform reliability through SRE principles, and managing enterprise tools for communication, collaboration, and identity management. The position also...

**Key Responsibilities**: 1. Operational Excellence & Incident Management - Ensure consistent and high-quality triage of incidents, service requests, and alerts across all domains. - Adhere to clear escalation paths and real-time collaboration with L2/L3 teams for resolution. - Monitor key operational KPIs including Mean Time to Acknowledge (MTTA) and Mean...

You will be leading the design, development, integration, and operations of digital workplace platforms and end-user technologies. Drive platform architecture, software and security engineering practices, and site reliability engineering (SRE) to ensure secure, scalable, and optimized systems. Champion modern engineering methodologies and contribute to...

**Responsibilities**: - Ensure platform reliability and Digital Employee Experience (DEX) by administering observability tools, defining and monitoring SLOs/SLIs, and responding effectively to operational issues through proactive troubleshooting and execution of incident response plans - Design secure and intelligent platforms by integrating security...

Observability Expert for Enterprise ITWe are seeking an experienced Observability Expert to join our high-performing IT team in Singapore.This role is crucial in supporting enterprise-scale IT transformation initiatives and ensuring robust system visibility across a complex, distributed infrastructure.Architect and maintain observability solutions across...

**RESPONSIBILITIES**: - Managing the day-to-day Servers, Storage and Network of our inventory across Global Data Centers - Monitoring of ticket queues for hardware and network related issues that require resolution - Tuning up new servers and network devices - Troubleshooting in a Linux environment - Collaborating with SRE team, developing the best-in-class...