Ac / Vc Support (2 Years Contract)

3 days ago

Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

**Responsibilities:
- To support and manage the installation and setup of Video Conference System for the different Business Units in Singtel
- To support the setup of Ad-hoc AV VC requirement for Business Units
- To ensure the high availability (>90%) and the usability of the Video Conference System within Singtel buildings
- To ensure good end user experience for users while using TEAMS, ZOOM or Webex when using Video Conference System
- To liaise and assist in getting the quotation (VC system, Infra and Property) for the Business Units when they require to setup a new Video Conference System
- To ensure the setup and commissioning of the Video Conference System is following the current best practices in Singtel
- To make periodic health checks on the Video Conference system to ensure the high availability of the system
- Tracking of VC assets owned by GIT
- To support Top Executive meetings or event when using TEAMS, ZOOM or Webex
- To setup iPads for MC and/or Board meetings

**Requirements**:

- Minimum ITE in IT related course or equivalent
- Minimum 3 years of working experience
- Understanding of how Video Conference System works including the backend infra such as Cisco Call Manager.
- Experience in Troubleshooting and Maintenance of Audio Visual and Video Conference System
- Understanding of Network Infra and the ability to do simple trouble shooting
- Experience in supporting TEAMS and/or ZOOM meeting and/or events

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