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Assistant Manager

3 weeks ago

Central Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

**Location**

Singapore, Central Singapore

**Job Type**

Full Time

**Salary**

$3,000 - $3,500 Per Month

**Date Posted**

1 day ago

Additional Details

**Job ID**

118168

**Job Views**

1

**Job Description**:
Roles & Responsibilities

Summary of Responsibilities:

- Conduct pool operations briefings and ensure that communication takes place in the team
- Ensure that operations logbooks are up to date
- Ensure that guest needs, and expectations are met by providing a professional and efficient service that is aligned to MOHG’s standards
- Handle all guests’ requests and complaints politely, promptly, and professionally
- Guide the team to ensure that guest satisfaction is monitored and where appropriate, rectified
- Ensure colleagues' grooming standards are being met and maintained to demonstrate a professional image for our guests
- Liaise with the Culinary team to ensure consistent food quality and presentation
- Liaise with other departments to ensure that supplies are replenished timely and pool operations are always in clean conditions
- Establish and maintain a monthly training plan according to the standards required
- Develop the team through coaching, mentoring and constant formal interactions at specific yet periodic intervals
- Prepare operations reports on a weekly and monthly basis
- Plan, organize and carry out F&B promotions to drive revenue and awareness for pool and Bay on 5 operations
- Maximise profitability by primarily increasing turnovers (revenues and covers) and carrying out cost management as a secondary priority
- Any adhoc tasks assigned by the Director of F&B and Director of Restaurants

Job Requirements:

- Minimum 3 years of F&B experience at a managerial level
- Able to do shift work and work on weekends (5-day work week)
- Able to work in outdoor environment for extended period
- Service-oriented team player with excellent interpersonal and communication skills
- Able to multi-task and work under pressure in a fast-paced environment

Tags

assistant

manager

food

beverage