Customer Service

• Providing introductory information to prospective and new customers • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries • Following up with clients or customers by phone or email to check that they're still satisfied with their purchases • Letting patrons know about additional products or services...

Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers. Job Requirements: - Rotating shift 8.5 hours (Willing to work graveyard shift from 9.30pm to 8.15am if there's an operation need) - 5 days work week including...

Responsibilities:Customer Support: Handle customer inquiries via phone, email, or chat. Provide product information and pricing details. Assist customers with technical issues and troubleshoot problems. Address and resolve customer complaints and concerns. Marketing Support: Help promote new products and services to customers. Answer questions...

Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers. Job Requirements: - Rotating shift 8.5 hours (Willing to work graveyard shift from 9.30pm to 8.15am if there's an operation need) - 5 days work week including...

The Customer Service Representative will play a vital role in ensuring seamless customer experiences and resolving technical issues within the mechanical domain. Responsibilities include: - Utilize fundamental mechanical knowledge to troubleshoot and resolve on-site problems efficiently. This could involve planning, scheduling, resource allocation, risk...

Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers. **Job Requirements**: - Required to work 5 days work week including weekends and public holidays - Required to work in shift and shift allowance will be...

Job Description Provide sales support to Internal and External parties Respond and process incoming enquiries and orders Prepare orders, invoices, delivery order, etc Interact and communicate with customers to establish relationship Perform administrative duties Perform ad-hoc duties assigned by immediate superior Requirements ...

1. Job Description & Requirements Office location: Woodlands Working hours: Mon - Fri 9am - 6pm / Sat 9am - 1pm(alternate Sat after confirmation) Job Responsibilities: - Answer and direct phone calls - Schedule booking for the customer - Daily administrative and operational tasks - Support, generate, and compile monthly reports to the top management. -...

1. Job Description & Requirements Office location: Woodlands Working hours: Mon - Fri 9am - 6pm / Sat 9am - 1pm(alternate Sat after confirmation) Job Responsibilities: - Answer and direct phone calls - Schedule booking for the customer - Daily administrative and operational tasks - Support, generate, and compile monthly reports to the top management. -...

**About Us**: TOYTAG is a leading toy store with a decade of experience in providing a wide range of educational toys, games, and hobby products. Operating mainly online with a physical office and warehouse for self-collections, we pride ourselves on our efficient fulfillment services and excellent customer care to truly exemplify play at its finest. As we...