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Sales & Customer Service Associate/lead (Full/part

3 weeks ago

Geylang, Singapore Loom & Stone Full time

We’re looking for a Sales & Customer Service Associate/Lead (Part Time) to assist our customers in our showroom and help them with their rug and decor selections.

Genuinely enjoys meeting and helping people, has a warm and welcoming personality and top-notch customer service skills. Loves design and home interiors. Is comfortable working independently and doesn’t mind doing a little heavy lifting sometimes to get the job done.

**The Job**:

- Attend to customers in our Ubi/Tai Seng showroom, providing them with product information and design/styling advice
- Prepare the store for customer appointments, including tidying up and ensuring product displays are in order
- Attend to customer queries and provide after-sales support to customers across various communications channels
- Help out at occasional pop-up sales and events
- Assist with operational/ social media-related tasks if necessary
- On-the-job training will be provided to equip you with in-depth knowledge of our products

**Our Requirements**:

- Able to work at least two days a week, including one weekend day
- Excellent verbal and written English
- Basic computer skills
- Prior experience in either retail, customer service or a design-centric role is a plus; Fresh graduates are welcome to apply
- Singaporeans and PRs only

**About Loom & Stone**:
Loom & Stone curates rugs and other homewares from around the world, bringing great design to every room at an affordable price. From terracotta-hued Turkish rugs for vintage-lovers to neutral pieces for mínimalists, the store has something for every décor style and is a favourite of interior designers and stylists in Singapore. Loom & Stone carries hundreds of designs including cult-favourite American brand Loloi Rugs and washable carpets from Spain's Lorena Canals.

**Job Types**: Part-time, Full-time

**Salary**: $2,000.00 - $3,500.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Professional development
- Work from home

Schedule:

- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: Hybrid remote in Singapore 408731