Customer Service and Operations Coordinator

1 week ago

Singapore JOY MUSIC STUDIO (MARINE PARADE) PTE. LTD. Full time

Since 2013, Joy Music Studio is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners.

We are currently looking for a motivated and friendly **Customer Service and Operations Coordinator (Full-Time)**to join our joyful team at our Marine Parade location.

**Why choose us?**

Our team is the heart of our music school so we work hard to create place where you will be proud to work here every day. Below are some of the benefits we offer:

- Competitive Salary and Bonus Incentive Programs
- Paid Annual Leave and Medical Leave
- Medical Insurance Coverage
- Mentorship and training support
- Fun, energetic environment where the entire team often collaborate musically together
- Employer sponsorship of related certification/skills development
- Special rates for music lessons at our school
- Convenient location and good food next to Marine Parade MRT and Parkway Parade Mall

**Commitment Requirement**:

- Commitment levels: Full-Time 42 hours/week, on-site (5 days per week)
- Available to work on weekends (9am-5pm) and weekday afternoons/evenings (11am-7pm)

**Role & Responsibility**:
**Sales**
- Nurture lead funnels, arrange for trial lessons, and sign-up new students

**Operations & Customer Service**
- Oversee day-to-day operations and administration at the centre
- Maintain and organize software used for scheduling, customer management, invoicing
- Prepare and send student invoices accurately and on-time
- Coordinate communications between the school, parents, students, and teachers effectively

**School Activities, Marketing & Promotions**
- Support marketing/promotion activities when requested
- Help plan or coordinate school activities such as concerts, workshops, camps, programs

**Help create a friendly, positive, and professional environment within the school**
- Greet students/parents and create a warm, welcoming environment
- Build and maintain good relationships with parents and students
- Assist with training/orientation new team members

**We’d love to hear from you if**:

- Business or music related diploma or degree
- You have at least 1 year experience working in music or education/tuition related industry OR in customer-facing or operations related roles
- You possess key skills for the role: personal initiative, detail-oriented, team player, problem solving, multi-tasking, reliable, and responsible
- You smile A LOT with a friendly, cheerful personality and confident communication skills
- You enjoy working with children and teens
- Skills/Experience related to music, performance arts, or music production a BONUS
- Fluent in Mandarin a BONUS

  • Customer Service Officer

    4 days ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Customer Service Coordinator

    1 week ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time

    Job Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. - Support the operations in the...

  • customer service coordinator

    2 weeks ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time

    Job Responsibilities: Handle enquiries about our services through multiple platforms. follow up closely to close the deal. Create bookings, manage schedules and reminder cleaners for upcoming jobs Follow up and send reminders on outstanding payments. Manage and solve Customer's complaints and feedback promptly. Support the...

  • customer service coordinator

    3 days ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time $35,000 - $55,000 per year

    Job Responsibilities:Handle enquiries about our services through multiple platforms.follow up closely to close the deal.Create bookings, manage schedules and reminder cleaners for upcoming jobsFollow up and send reminders on outstanding payments.Manage and solve Customer's complaints and feedback promptly.Support the operations in the daily activities.Job...

  • Service Coordinator

    2 weeks ago

    Singapore NLT VEHICLE SERVICE PTE. LTD. Full time

    Are you an organized, customer-focused individual with a passion for the automotive industry? Join our dynamic team as a Service Coordinator and plays a vital role in ensuring smooth operations and excellent customer service! **Key Responsibilities**: - Corordinate and schedule vehicle servcing, maintenance, and repair appointments. - Serve as the primary...

  • Customer Service Coordinator

    6 days ago

    Singapore MANLEE PACKING & TRANSPORT PTE LTD Full time

    **Customer Service Coordinator**: **Alternate 5.5 Days/week** - Supports customers in providing quotations and follow up on the inquiry - Create Job order and update on amendments accordingly - Provides post-sales support and day-to-day business liaison with customers - Ad hoc duties assigned **Requirements**: - Certificates or qualifications equivalent to...

  • Customer Service Coordinator

    2 days ago

    Singapore LINDE GAS SINGAPORE PTE. LTD. Full time

    **Principal Responsibilities** - Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers. - Coordinates with customers on the status of orders and delivery dates. - Provide effective responses and rapid resolutions to customer...

  • Network Service Technical/customer Support Manager

    1 week ago

    Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time

    **Job Summary**: Support cross-border network operations, service quality, and customer issue resolution for telecom services across ASEAN. **Key Responsibilities**: - Provide responsive technical support and issue resolution for enterprise customers across the ASEAN region. - Manage fault escalation and coordinate troubleshooting with internal teams and...

  • service operation executive

    3 days ago

    Singapore NLT VEHICLE SERVICE PTE. LTD. Full time $90,000 - $120,000 per year

    Service Operation Executive oversees the daily operations of the workshop, ensuring a smooth and professional customer experience from vehicle intake to service completion. This role combines hands-on service administration with operational leadership, including direct involvement in job card preparation, quotation handling, and coordination with suppliers...

  • Network Service technical/customer support manager

    1 week ago

    Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time $90,000 - $120,000 per year

    Job Summary:Support cross-border network operations, service quality, and customer issue resolution for telecom services across ASEAN.Key Responsibilities:Provide responsive technical support and issue resolution for enterprise customers across the ASEAN region.Manage fault escalation and coordinate troubleshooting with internal teams and regional telecom...