Desktop Support Engineer

2 weeks ago


West Singapore Anradus Pte Ltd Full time

Industry/ Organization Type: IT / Software
- Position Title**:Desktop Support Engineer (L1 / L2)**:

- Working Location: West (Jurong / Tuas)
- Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM)
- Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**:

- Duration: Permanent Role

**Key Responsibilities**
- Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issues status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system to support Apple PC users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

**APPLY NOW**
- Bachelor’s degree or equivalent in Computer Science or related field
- Minimum 1 year of IT experience or equivalent
- Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
- Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $3,300.00 per month

License/Certification:
Work Location: In person



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