Centre Executive

2 weeks ago

Geylang, Singapore Econ Healthcare Full time

COMPANY DESCRIPTION
Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare services in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.

DESIGNATION : Centre Executive

RESPONSIBILITIES
- Assist the Manager in overseeing day-to-day centre operations and supervising volunteers and part-time staff
- Plan shift timetables for staff and volunteers to ensure adequate coverage
- Organise and run health, wellness, and social activities for seniors, ensuring alignment with MOH guidelines and performance indicators
- Ensure high standards of customer service and the safety and well-being of all clients
- Initiate and maintain case records for each senior household, assessing and documenting individual needs
- Establish connections with external agencies and community resources to support seniors' welfare
- Oversee the Alert Alarm System (AAS) and provide assistance during operating hours
- Maintain updated records of seniors and volunteers, and prepare reports for management and funders
- Ensure the centre's facilities are clean, well-maintained, and conducive for activities
- Review and improve operational processes to meet KPIs, financial goals, and respond to feedback from staff and residents

**Requirements**:

- Minimum Diploma from a recognised institution; experience in eldercare or hospitality is a plus
- Genuine interest in working with seniors, with the ability to engage, befriend, and motivate them
- Capable of planning and facilitating diverse care programmes (e.g., art & craft, news chats, cooking therapy).
- Self-motivated, resourceful, and able to work independently or as part of a team with mínimal supervision.
- Able to perform administrative duties and proficient in basic Microsoft Office tools.

QUALIFICATIONS
- Minimum Diploma from a recognised institution; experience in eldercare or hospitality is a plus

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