Service Advisor

4 days ago

Bishan, Singapore SG Car Choice Pte. Ltd. Full time

**The Car Choice Singapore Difference**

At Car Choice Singapore, we’ve chosen a sole purpose: to drive every milestone with you.

Founded in 2016, Car Choice Singapore is now one of Singapore’s leading full-suite car importers, retailing the entire breadth of brand new, pre-owned, and leasing vehicles. With 5 state-of-the-art showrooms islandwide including Singapore’s first multi-brand green showroom and an inhouse service centre, we consistently present a vast collection and dedicated after-sales support in every aspect of selecting, owning and caring for your dream car.

With our brand partner Mark Lee, we are proud to embody the Singapore spirit both in heritage and growth, fully poised to achieve our vision of being our country’s leading automobile solutions provider. To our customers, we have evolved from not only providing the best car buying experience, but the best car owning experience at every step of the way. To our staff, we value everyone’s unique contribution and growth developed around the core philosophy of caring for all.

Car Choice Singapore aims to inspire the world by showing that it is possible to simultaneously drive happiness to customers, staff, business partners, shareholders, and the community in a long-term, sustainable way - at every milestone, together.

**Overview of Role**
- Full time
- Location: 176 Sin Ming Dr, #05-10, Singapore 575721 (on-site)
- Working Hours: Monday to Friday (9am to 6pm), Saturday (9am to 2pm)

**The Service Advisor Role**
- Oversee daily operations of workshop to ensure smooth operation of workshop, efficient customer service, and high quality of service
- Advise customers on vehicle condition, diagnosed repairs required, estimated repair cost, and completion timeline
- Oversee vehicle repair, including studying vehicle repair history to ensure any unusual or repeated complaints are surfaced, and coordinating with relevant parties such that the repair is completed according to customer needs and in accordance with guidelines
- Oversee customer accounts from start to end, including conducting test drive of vehicles before repairs to diagnose issues, preparing quotations, keeping customer updated on progress, and verifying vehicle cleanliness and job completion after repairs
- Maintain accurate service documentations through administrative duties, including updating status of work in progress and maintain data on campaigns

**Skill Requirements**
- Interpersonal Communication
- Operation Management
- Resource Management

**Other Requirements**
- Singaporean, must possess Class 3 driving license
- Minimum 3 years’ experience in similar role in the automobile industry

Estimated Salary: $3000 to $4000 (including fixed basic pay and variable pay depending on performance)

**Salary**: $3,000.00 - $4,000.00 per month

**Experience**:

- Automotive service: 3 years (preferred)

Work Location: One location

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